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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,025 Reviews

3,025 Reviews of Hawthorne Chevrolet - Service Center

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October 21, 2020

I had service my car here for many year, Mike Rivera is a great service advisor, but i had bad experiences with Steve, he has not patience and get upset for anything. They don t honor online prices, since my More

by adn82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Decangi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Great service!!! Thanks for providing an outstanding service..Steven is the best.. I always call him with last minute car issues and he always takes me in...So thank you again More

by MV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Quick, and easy to use. I walked in and someone helped me right away. The wait was long but only because they fixed a recall issue asap. Very appreciative of that! More

by Nbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Their service department is top notch! ...They are knowledgeable and always eager to help. Joe and Steve are great to work with! Thank u for the 5 star treatment!!! More

by RNRLAFIURA1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Greg @ service dept. was great and very professional ! My car is 8yrs old but still take it to Hawthorne Chevrolet because I have complete confidence with the folks working there to provide honest and com More

by jvilla0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg@service dept.
October 08, 2020

I scheduled an oil change and tire rotation a week and a half in advance. I drop it off and wait like I usually do. An hour later, I get told they didn't have the correct oil. So nothing was done. Been here More

by Jumbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

Had my car for over 3 hours & never diagnosed the issue, nor would they give me a loaner car. Terrible service! Had to p/u my car More

by Jen.gareffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

The entire team and operation is a reflection of the owner and his priorities! The dealership literally has a personality and once you experience it you’re spoiled! If you happen to meet Steve Barna, More

by tomshanley2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna Jr, Steve Barna
September 30, 2020

Great service. Steve has always been attentive to our needs and has consistently been exemplary, always keeping us in the loop. I'd gladly recommend him - and the service department in general. More

by larrygre1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Prompt courteous on time service ,Dpor to foot tramdport botheaus. Correct service provided. Helpful exclamation........ thanks . Nothing more to say. No sure why twenty five words More

by RO0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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