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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,024 Reviews

3,024 Reviews of Hawthorne Chevrolet - Service Center

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May 24, 2020

Mike was so helpful and kept me informed throughout the process while our part was delayed in arriving. The hours and the process for checking in was very conscientious in light of this pandemic. More

by susansrhee
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2020

Love Hawthorne Chevy, I have purchased my last 5 chevy’s from J.R Sales and service department are the best! The entire team always goes above and beyond. More

by JENHYMAN
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

Everything is run very professionally. It was very easy to schedule service. The communication and pricing during the repair process was great. I would definitely return for service in the future. More

by James M
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Always great customer service! Quick and painless when getting Maintenance done. They are always willing to go above and beyond to make our lives easier when getting service done on our vehicles. I super More

by JPMONAHAN77
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Quick and efficient service! Brought our van in and Mike gave us a real assessment of what the NEEDS were versus just a recommendation. Looking forward to working with HC again! More

by fdrizzo
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

All items that I asked to be taken care of were done. I am very pleased with the workmanship of the mechanic. But most of all I am thrilled to have Steve Kochan as my Service Consultant. He takes excelle More

by mzietsrski
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Always professional and caring when we come in for service. Very knowledgeable and take time to address your concerns and finish in a timely matter More

by Kathryn
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

My husband died of Covid-19 so when I called Mr Johnson to explain the situation he was very sympathetic, understanding and went out of his way to help like he always does. Thank you More

by LEVITICUS86
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

$80 for an oil change is outrageous. How can you justify that cost for 15 min of labor on Cruze with a drop in air filter. You’ve lost a customer forever... More

by JMFRNDEZ
Recommend Dealer
No
Employees Worked With
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

The service was fast, courteous, and very professional. Made my appointment online from their website. Could not be easier. I did what I needed to have done and I was in and out in no time at all. Highly r More

by PDG
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna
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