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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,024 Reviews

3,024 Reviews of Hawthorne Chevrolet - Service Center

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December 05, 2019

30k Service I was able to get an appointment within 24 hours of my phone call to schedule a 30k service. The service representative called to confirm the work to More

by Chevy Spark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
December 05, 2019

Took my equinox in for an oil change, filter and tire rotati My service consultant Steve Kochan is an excellent representative of Hawthorne Chevrolet. He always takes care of my needs in an efficient and timel More

by Mary Zietarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna
December 04, 2019

Top Notch Service! I am extremely pleased with the service that I have received. Hawthorne Chevrolet completed all the required work in a very timely manner. The work wa More

by Nedc_jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

Installation of remote start Everyone I dealt with was efficient, helpful and friendly. Waiting room was comfortable and clean. I will return for service in the future. Thank y More

by nicmo98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

Everyone was very helpful Everyone I encounter was very helpful with my car problem. Mike helped with the problem I had with the car. Tom I bought the car from him. More

by LEADEAST54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2019

DealerRater is your only hope! Previous negative review got their attention but Hawthorne Chevrolet or GM does not care. Vehicle has numerous issues which they do not want to fix. More

by JoeMerk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Decangi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2019

Recall GM issued a recall. Made an appointment for a specific time and reasonable to my schedule. Great service. Recall was fixed faster than estimated time More

by DAVIDDBSB52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Serra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2019

Great service department Very helpful and understanding. I always recommend Hawthorne Chevy. I bought a Colorado last year and started leasing an Equinox this year. So far so More

by JUMBO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2019

Service Great job by the service team! Mike was knowledgeable about the service that was necessary and provided options. I always have a great experience at More

by SHAYDEE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2019

Mike Rivera and his team come through yet again! “There was a whining sound when I made sharp, slow right hand turns. The high beam headlights come on in the bright sunshine early in the morning. Cou More

by jmurray2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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