3,024 Reviews of Hawthorne Chevrolet - Service Center
30k Service I was able to get an appointment within 24 hours of my phone call to schedule a 30k service. The service representative called to confirm the work to I was able to get an appointment within 24 hours of my phone call to schedule a 30k service. The service representative called to confirm the work to be done as I had done an overnight drop off. I asked what the difference was between the 30k and the 2 year service and it was not entirely clear as the service representative gave me price differences and what I was really looking for was the difference in service provided at the different price points. Pickup was quick and easy. More
Took my equinox in for an oil change, filter and tire rotati My service consultant Steve Kochan is an excellent representative of Hawthorne Chevrolet. He always takes care of my needs in an efficient and timel My service consultant Steve Kochan is an excellent representative of Hawthorne Chevrolet. He always takes care of my needs in an efficient and timely manner. More
Top Notch Service! I am extremely pleased with the service that I have received. Hawthorne Chevrolet completed all the required work in a very timely manner. The work wa I am extremely pleased with the service that I have received. Hawthorne Chevrolet completed all the required work in a very timely manner. The work was done professionally and my service advisor was in constant communication with me every step of the way. I highly recommend Hawthorne Chevy without any hesitation. Truly outstanding A+ service!! More
Installation of remote start Everyone I dealt with was efficient, helpful and friendly. Waiting room was comfortable and clean. I will return for service in the future. Thank y Everyone I dealt with was efficient, helpful and friendly. Waiting room was comfortable and clean. I will return for service in the future. Thank you. More
Everyone was very helpful Everyone I encounter was very helpful with my car problem. Mike helped with the problem I had with the car. Tom I bought the car from him. Everyone I encounter was very helpful with my car problem. Mike helped with the problem I had with the car. Tom I bought the car from him. More
DealerRater is your only hope! Previous negative review got their attention but Hawthorne Chevrolet or GM does not care. Vehicle has numerous issues which they do not want to fix. Previous negative review got their attention but Hawthorne Chevrolet or GM does not care. Vehicle has numerous issues which they do not want to fix. More
Recall GM issued a recall. Made an appointment for a specific time and reasonable to my schedule. Great service. Recall was fixed faster than estimated time GM issued a recall. Made an appointment for a specific time and reasonable to my schedule. Great service. Recall was fixed faster than estimated time given. More
Great service department Very helpful and understanding. I always recommend Hawthorne Chevy. I bought a Colorado last year and started leasing an Equinox this year. So far so Very helpful and understanding. I always recommend Hawthorne Chevy. I bought a Colorado last year and started leasing an Equinox this year. So far so good! More
Service Great job by the service team! Mike was knowledgeable about the service that was necessary and provided options. I always have a great experience at Great job by the service team! Mike was knowledgeable about the service that was necessary and provided options. I always have a great experience at Hawthorne Chevy. More
Mike Rivera and his team come through yet again! “There was a whining sound when I made sharp, slow right hand turns. The high beam headlights come on in the bright sunshine early in the morning. Cou “There was a whining sound when I made sharp, slow right hand turns. The high beam headlights come on in the bright sunshine early in the morning. Could you change the oil and oil filter” Mike called me with the estimate, asked me if I’d like to save some money(I said yes) gave me the quote, I said “go ahead”. I dropped the car off the day before T’giving, picked up the car the day after T’giving. Bingo ! Everything was fixed perfectly plus he saved me $300. Yay!9 More