Hawthorne Chevrolet - Service Center

A very courteous , friendly and processional service I had to have emergency repair work done On my work vehicle. Steve in service was very accommodating and said that they would repair it while I waited I had to have emergency repair work done On my work vehicle. Steve in service was very accommodating and said that they would repair it while I waited. Mike the technician spoke with me in the waiting room explaining what was necessary to repair the van. I am in the service industry and I can tell you that this dealer is top-notch. Everyone is friendly and helpful. And more importantly they are very honest and their rates are very fair. I would recommend this dealer to my friends and family. And I will continue to use them in the future. Robert G. L More

Steve does a great job. Fast service I was taking care of and all was told to me, fast and efficient and on my way. Thank you Steve for all your help, I will return I was taking care of and all was told to me, fast and efficient and on my way. Thank you Steve for all your help, I will return More

Repair I usually get a ride home while my car is serviced but yesterday I chose to wait. All service were completed or checked as I had requested. Everyone I usually get a ride home while my car is serviced but yesterday I chose to wait. All service were completed or checked as I had requested. Everyone was pleasant and helpful. Steve Koch checks me in and discusses problems I am having with my car. He is knowledgeable and helpful. I like to go to same person because he knows my car. 😀 More

Great 100% completely satisfied with the service department. The appointment was right on time and my service was completed within the timeframe I was given 100% completely satisfied with the service department. The appointment was right on time and my service was completed within the timeframe I was given. A+. More

Awesome 👍 Greg, in service was very friendly and helpful. He explained what was needed and the cost. He was mindful of my time as I did not have a lot of time Greg, in service was very friendly and helpful. He explained what was needed and the cost. He was mindful of my time as I did not have a lot of time and he was able to get the car in and out as quickly and smoothly as possible. More

Short wait time The wait time was short. No one explained the issues found during service, tires worn on one side, any additional maintenance service needed for my The wait time was short. No one explained the issues found during service, tires worn on one side, any additional maintenance service needed for my 100000mil car. More

Great experience. Steve Kochan is the best service consultant. Always takes care of everything. The BEST! Also the employees who drive you home are exceptionally pr Steve Kochan is the best service consultant. Always takes care of everything. The BEST! Also the employees who drive you home are exceptionally professional (Al). Don’t know his last name. More

Great customer service Went to Hawthorne after having unsuccessful results at diagnosing a problem at another dealership. The techs knew exactly what it was and took the car Went to Hawthorne after having unsuccessful results at diagnosing a problem at another dealership. The techs knew exactly what it was and took the car without a problem. They even had a loaner car ready for me to take. Very happy with them and will continue to go back for each appointment. More

Curtious & convenient I dropped off truck in morning. They did the oil change. I was late picking up truck. They waited after closing for me to get there. I dropped off truck in morning. They did the oil change. I was late picking up truck. They waited after closing for me to get there. More

Great customer service! I live in Texas but my daughter lives near the NJ dealership. I called several places trying to get work completed on my daughters car before reaching I live in Texas but my daughter lives near the NJ dealership. I called several places trying to get work completed on my daughters car before reaching Greg in the service department. He was very understanding of the situation and very courteous. When my daughter arrived for her appointment they took her right away and had the car fixed quicker than anticipated. It gives me confidence that when I need automotive service for her down the road she has a trusted dealership to deal with. More