Hawthorne Chevrolet - Service Center

Great, great service by Mike. Mike R. is the most knowledgeable and professional service representative that I EVER dealt with. He know our car inside and out. He is diplomatic and Mike R. is the most knowledgeable and professional service representative that I EVER dealt with. He know our car inside and out. He is diplomatic and firm.Thank you. More

another positive experience been servicing my 2003 Z06 with Steve for the last 5yrs, & wouldnt go to anyone else - he’s honest & always does a great job; whenever i get the car b been servicing my 2003 Z06 with Steve for the last 5yrs, & wouldnt go to anyone else - he’s honest & always does a great job; whenever i get the car back, it always runs like the first day i drove it [almost 30,000 miles ago] would recommend Steve to anyone, as he’s been great to deal with since day one More

Polite and prompt Answered all of my questions. Very nice waiting facilities and free refreshments were available. Everyone made me feel very comfortable. Ser Answered all of my questions. Very nice waiting facilities and free refreshments were available. Everyone made me feel very comfortable. Service entrance was easy to find. More

Great service writer and got my car back to me very quick Overall service writer was quick to the point and knew his job and service was very quick I was in the waiting area less than 45 minutes Overall service writer was quick to the point and knew his job and service was very quick I was in the waiting area less than 45 minutes More

Amazing very knowledgeable and great employees As soon as I pulled up someone was there to help and as soon as he heard the noise in my car he knew what it was and I'm glad I chose them for my sale As soon as I pulled up someone was there to help and as soon as he heard the noise in my car he knew what it was and I'm glad I chose them for my sales and service experience..in there eyes the customer is important and that says alot.. More

Great and Honest Service Great Employees. Always there to answer all questions. Anything I needed done, they always give you options and only do work you approve. Very friendl Great Employees. Always there to answer all questions. Anything I needed done, they always give you options and only do work you approve. Very friendly. I recognize the same faces that have been there for 10 plus years. That shows they treat employees like family. More

Oil change and rotate Just a typical oil change and tire rotation. No real issues. But I did spend an hour wandering around the lot/showroom without anyone even asking abou Just a typical oil change and tire rotation. No real issues. But I did spend an hour wandering around the lot/showroom without anyone even asking about my interest in a vehicle. It’s nice not to be hounded by a salesperson but it only takes a few seconds to find out if you have a potential customer or not. Hint: you did. More

Always a pleasant expefrience Service Dept. is very competent while very concerned to provide their best to customers. Quality of service is excellent as is their estimate of tim Service Dept. is very competent while very concerned to provide their best to customers. Quality of service is excellent as is their estimate of time. More

Emergency repair My truck broke early one morning - it was engine trouble - and I had it towed to Hawthorne Chevy. I called prior and said I was bringing it in. Even w My truck broke early one morning - it was engine trouble - and I had it towed to Hawthorne Chevy. I called prior and said I was bringing it in. Even without an “appointment”, they took my truck in and diagnosed and fixed by the end of the day!! They were excellent and helpful and I’m very appreciative that they had time for me!! More

Very fast We had our 2018 track serviced for the first time last Saturday we expected a long wait time. But they were finished in 45 min. Everyone we dealt wit We had our 2018 track serviced for the first time last Saturday we expected a long wait time. But they were finished in 45 min. Everyone we dealt with was very nice and seems to know what that are doing. I was very impressed. More