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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,024 Reviews

3,024 Reviews of Hawthorne Chevrolet - Service Center

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March 02, 2019

Service for lift for rear hatch I was able to have the mechanism for the rear hatch on the Traverse scheduled and repaired expeditiously. The estimate was accurate and lower than exp More

by KFDOCKERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2019

Great service Everyone was very helpful and took care of the problem A loaner car was offered until my car was going to be ready. Everything was done on schedule More

by RGEBHARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna Jr
March 02, 2019

Great service! Hawthorne Chevy provides great service to my vehicles at a good value. All appointments have been on time. Everyone there is friendly and provides a w More

by mirothe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2019

Noise problem Dashboard noise was not fixed but manager and service tech Mike went out of way to detect Mike even took truck to try ito heat in morning in cold. Bac More

by ray.pesanello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2019

18 month service The staff is always friendly, from confirming service over the phone to the actual service appointment. The waiting area is comfortable, as always. Th More

by cswiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

customer service The service department has Excellent customer service. Would definitely recommend to friends and family hawthorne chevy service department and all of More

by Sandy0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Monnecka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Quick and good service They are very helpful and quick. The waiting room is comfortable and clean with Wi-Fi service. This helps to make the time go by very quickly while t More

by BETTY.DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Repair finished same day, on time, and at a great price! Wife's truck's water pump failed and needed replacement. It was already early afternoon when she brought it in yet Hawthorne Service finished it in t More

by NJ Pontiac Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2019

Maintenance service First the customer agent that took my appointment was great and informative. When I arrived to service my car the agent was hospitalble and accurate More

by nany72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

nany72 responded

It’s was a great experience

February 25, 2019

Excellent service! All my maintenance on my Camaro has been done at Hawthorne Chevy. Mike Rivera has been my contact for appointments and I am very satisfied with my vi More

by Art LARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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