Hawthorne Chevrolet - Service Center

Oil change It was the first oil change on my 2019 Tahoe. Had a few minor complaints which Mike took care of immediately. Service completed in time. It was the first oil change on my 2019 Tahoe. Had a few minor complaints which Mike took care of immediately. Service completed in time. More

Just a general review I have been coming to Hawthorne Chevy for a couple of years now, for both an older Impala and a new Impala. This place is great, and is the only place I have been coming to Hawthorne Chevy for a couple of years now, for both an older Impala and a new Impala. This place is great, and is the only place I trust. The talent in the shop is second to none. And the person I usually see is Mike Rivera. This is on top of his game. Knowledgeable, friendly...treats you like his friend. Treats your car like his car. He goes out of his way - every single time - to get you the answers to your questions. Mike cares, and it shows. He is a good guy. Trustworthy. A find representative of the Hawthorne Chevrolet. Note: I have also worked with Steve and Brook and Joe, and they have not disappointed either. More

Service for lift for rear hatch I was able to have the mechanism for the rear hatch on the Traverse scheduled and repaired expeditiously. The estimate was accurate and lower than exp I was able to have the mechanism for the rear hatch on the Traverse scheduled and repaired expeditiously. The estimate was accurate and lower than expected. I asked to have the mechanism for a rear window checked as well. The problem was readily diagnosed and a simple electrical was performed instead of an expensive window motor/mechanical repair. The process was done in half a day while I ran errands. More

Great service Everyone was very helpful and took care of the problem A loaner car was offered until my car was going to be ready. Everything was done on schedule Everyone was very helpful and took care of the problem A loaner car was offered until my car was going to be ready. Everything was done on schedule More

Great service! Hawthorne Chevy provides great service to my vehicles at a good value. All appointments have been on time. Everyone there is friendly and provides a w Hawthorne Chevy provides great service to my vehicles at a good value. All appointments have been on time. Everyone there is friendly and provides a wonderful customer experience. More

Noise problem Dashboard noise was not fixed but manager and service tech Mike went out of way to detect Mike even took truck to try ito heat in morning in cold. Bac Dashboard noise was not fixed but manager and service tech Mike went out of way to detect Mike even took truck to try ito heat in morning in cold. Back end noise fixed. Manager was on top of bulletin very glad since we had a prior problem where bulletin was missed More

18 month service The staff is always friendly, from confirming service over the phone to the actual service appointment. The waiting area is comfortable, as always. Th The staff is always friendly, from confirming service over the phone to the actual service appointment. The waiting area is comfortable, as always. The appointment was faster than expected, which was a pleasant surprise! More

customer service The service department has Excellent customer service. Would definitely recommend to friends and family hawthorne chevy service department and all of The service department has Excellent customer service. Would definitely recommend to friends and family hawthorne chevy service department and all of the dealership as well. More

Quick and good service They are very helpful and quick. The waiting room is comfortable and clean with Wi-Fi service. This helps to make the time go by very quickly while t They are very helpful and quick. The waiting room is comfortable and clean with Wi-Fi service. This helps to make the time go by very quickly while they work on your car . More

Repair finished same day, on time, and at a great price! Wife's truck's water pump failed and needed replacement. It was already early afternoon when she brought it in yet Hawthorne Service finished it in t Wife's truck's water pump failed and needed replacement. It was already early afternoon when she brought it in yet Hawthorne Service finished it in time for pick up at 5 PM. Very convenient! More