Hawthorne Chevrolet - Service Center

Superior work and excellent communication. Mike was fantastic and provided great communication explaining what my truck needed and did not need. The mechanic who worked on my truck also did an Mike was fantastic and provided great communication explaining what my truck needed and did not need. The mechanic who worked on my truck also did an amazing job. More

Easy to book, efficient service Easy to book, service performed quickly and performed well. Appreciate the ability to book online. I would recommend sending a confirmation email foll Easy to book, service performed quickly and performed well. Appreciate the ability to book online. I would recommend sending a confirmation email following online bookings. More

Fixed Steering Mike Rivera was awesome. Great man going out of his way to go above and beyond for the customer. Steve Barna was great, as well. Amazing customer serv Mike Rivera was awesome. Great man going out of his way to go above and beyond for the customer. Steve Barna was great, as well. Amazing customer service! Thank you! More

Steve and the rest of the staff are complete professionals Thank you to Steve for his extreme patience in dealing with all of my auto issues. He and the rest of the staff have provided me with exceptional ser Thank you to Steve for his extreme patience in dealing with all of my auto issues. He and the rest of the staff have provided me with exceptional service over this past year in maintaining my 2009 Chevrolet HHR Panel. I will continue to use Hawthorne Chevrolet and recommend them highly to others. More

No loyalty The good part about the service department is they're very quick and efficient. They were able to diagnose my problem in no time at all. The issue is The good part about the service department is they're very quick and efficient. They were able to diagnose my problem in no time at all. The issue is that I was there less than a year ago with a separate but closely related issue, and was not given any type of discount or real explanation as to what was going on. Unfortunate, as I've spent a bit of money here over the past couple years. More

Towed it in 3 times in a month When the battery died in my 2 year old traverse I was told the battery was faulty. Don’t worry about it. When it died the 2nd time less than a week la When the battery died in my 2 year old traverse I was told the battery was faulty. Don’t worry about it. When it died the 2nd time less than a week later I was told that they had accidentally broken the battery connector installing it. The 3rd time it was a bad fuse. Then the Check Engine light came on again so we’re headed back for a forth. Each time they assure us it’s fixed. I have zero faith they know what’s going on or that my car will start. Nor do I feel they care. More

Excellent service Stopped in the day before asking about the price for 2 new tires. Quoted a good price and had availability to install them the next day. Installed qui Stopped in the day before asking about the price for 2 new tires. Quoted a good price and had availability to install them the next day. Installed quickly while I waited the next day. More

New Tires HC helped me find new tires at a great price. I did not even need to show them a competitors price for their price match guarantee since their price w HC helped me find new tires at a great price. I did not even need to show them a competitors price for their price match guarantee since their price was already low. More

All good All ok till the , not sure why I had to pick up car in the rain when you have a garage I had to look at new tires in the pouring rain All ok till the , not sure why I had to pick up car in the rain when you have a garage I had to look at new tires in the pouring rain More

Dealer service report I like the dealership and the folks who work there. I like the size of the dealership and it’s location. always a good visit. I like the dealership and the folks who work there. I like the size of the dealership and it’s location. always a good visit. More