3,023 Reviews of Hawthorne Chevrolet - Service Center
Hawthorne Chevrolet always provides top quality service. I have been working with Steven Kochan for the past few years for my service needs. He has always been an asset as I try to keep our vehicles in top c I have been working with Steven Kochan for the past few years for my service needs. He has always been an asset as I try to keep our vehicles in top condition. I believe he is an outstanding asset for Hawthorne Chevrolet as he continues to provide the best service to his costumers. I will continue to use Hawthrone for all my service needs as long their commitment to top quality service continues. More
1st car care visit Great service- needed first oil change,etc. it was taking longer than expected but when mgr came in to tell me it was done he said that they also took Great service- needed first oil change,etc. it was taking longer than expected but when mgr came in to tell me it was done he said that they also took care of a recall issue re:brakes. His forward thinking saved me an additional trip for the recall. Nice friendly and professional place. More
Mike Lohwin & Steve Kochan repaired my drivers door lock. Mike Lohwin has worked on 4 of my cars over the last 15 years. A 1994 Buick with 185,000 miles, the 2008 Cobalt had 118,000 miles, and my two current Mike Lohwin has worked on 4 of my cars over the last 15 years. A 1994 Buick with 185,000 miles, the 2008 Cobalt had 118,000 miles, and my two current vehicles, a 1993 Corvette has 70,000 miles, and my 2014 Impala has 42,000. Mike is the best, and I do NOT want anyone else to work on either car. I never had an issue with your service dept., Steve & staff have always been very helpful. I continue to recommended Mike and Hawthorne to friends whenever I can. Sincerely, Jim Bohan More
Worries disregarded When I spoke to the advisor I told her I had a worry about my trunk latch not catching. She told me the technician checked everything and nothing was When I spoke to the advisor I told her I had a worry about my trunk latch not catching. She told me the technician checked everything and nothing was wrong that maybe a blanket I had laid in the back was the reason. The problem was there long before the blanket was and I always made sure it wasn’t in the way. I will be taking it to another dealership for a second opinion because of course I went that same day food shopping and my dashboard was reading the latch as opened when I had closed it and nothing was in the way. Brooke was helpful when I asked her about scratches on my truck and even took some chipped paint I had on it off for me. Also I had a remote start kit and I had to call the next day to ask how to use it because it wasn’t explained and I had forgot to ask. Also any work done on my truck other wise wasn’t explained. I had to check on the work paper if the tires were rotated and everything was checked. More
Sales n Service John Dinger was a pleasure to work with very professional easy to deal with. Service department was very accommodating and I had no issues with them. John Dinger was a pleasure to work with very professional easy to deal with. Service department was very accommodating and I had no issues with them. More
Service Maintenance and more Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I am a loyal customer. More
an excellant experience everyone was very friendly and performed the service, and recall very quickly. there was very little waiting time. also, the parts dept. had the acces everyone was very friendly and performed the service, and recall very quickly. there was very little waiting time. also, the parts dept. had the accessories that I ordered just the day before waiting for me. JR helped me get the voucher for the rewards points, to use towards the accessories, which I could not figure out. all in all it was a very good experience. More
Easy and Convenient Accommodating and a great easy in and out service center. Service managers are always there and are ready to receive. Thank you and keep it up. Accommodating and a great easy in and out service center. Service managers are always there and are ready to receive. Thank you and keep it up. More
Recall Professionally handled. Personnel most helpful and informative. Repairs completed in a timely manner from time of reception to departure with vehicle. Professionally handled. Personnel most helpful and informative. Repairs completed in a timely manner from time of reception to departure with vehicle. No delays incurred. I More
Helpful and did what I requested. Wait time was 2 hours. At least they have a TV. First service visit after purchase. Would go back. Diner down the str and did what I requested. Wait time was 2 hours. At least they have a TV. First service visit after purchase. Would go back. Diner down the street is pleasant. More