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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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November 02, 2018

Hawthorne Chevrolet always provides top quality service. I have been working with Steven Kochan for the past few years for my service needs. He has always been an asset as I try to keep our vehicles in top c More

by GUAZZOALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Curry - sales
November 01, 2018

1st car care visit Great service- needed first oil change,etc. it was taking longer than expected but when mgr came in to tell me it was done he said that they also took More

by ZETNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Mike Lohwin & Steve Kochan repaired my drivers door lock. Mike Lohwin has worked on 4 of my cars over the last 15 years. A 1994 Buick with 185,000 miles, the 2008 Cobalt had 118,000 miles, and my two current More

by jbohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Worries disregarded When I spoke to the advisor I told her I had a worry about my trunk latch not catching. She told me the technician checked everything and nothing was More

by JENIBETH.PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Hawthorne Chevrolet responded

Thank you very much for your feedback, it is greatly appreciated! We'd like to ensure that you are a happy customer, please let us know what we can do better to turn this into a 5 star experience! Joe Decangi - 973-427-1560 jdecangi@hawthornechevrolet.com

November 01, 2018

Sales n Service John Dinger was a pleasure to work with very professional easy to deal with. Service department was very accommodating and I had no issues with them. More

by ABERG827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I don’t remember the name of the sales manager that help me.
October 31, 2018

Service Maintenance and more Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I More

by GRDATOSAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

an excellant experience everyone was very friendly and performed the service, and recall very quickly. there was very little waiting time. also, the parts dept. had the acces More

by GPOLAKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Easy and Convenient Accommodating and a great easy in and out service center. Service managers are always there and are ready to receive. Thank you and keep it up. More

by Quiverrxd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2018

Recall Professionally handled. Personnel most helpful and informative. Repairs completed in a timely manner from time of reception to departure with vehicle. More

by JJSHEERINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2018

Helpful and did what I requested. Wait time was 2 hours. At least they have a TV. First service visit after purchase. Would go back. Diner down the str More

by Glo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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