Hawthorne Chevrolet - Service Center

Good service Went in for an oil change. Had a few things that were due to keep maintenance on my 2024 Cruz. Agreed to do those other tasks. No pressure. Good job Went in for an oil change. Had a few things that were due to keep maintenance on my 2024 Cruz. Agreed to do those other tasks. No pressure. Good job More

My car was going in for a six month checkup and was finished Very good experience I have been dealing with this dealership for 20 years without problems Always a pleasure whether sales or service Would defi Very good experience I have been dealing with this dealership for 20 years without problems Always a pleasure whether sales or service Would definitely recommend this dealership More

Great Experience! The service was on-time, thorough and efficient. Open, fair discussion of everything before, during, and after. This is what a service experience shou The service was on-time, thorough and efficient. Open, fair discussion of everything before, during, and after. This is what a service experience should always be. More

Great Service Always a pleasure to bring my vehicle for Service/Repairs. Very professional, Very helpful,always done rite the first time. Vehicle comes out clean an Always a pleasure to bring my vehicle for Service/Repairs. Very professional, Very helpful,always done rite the first time. Vehicle comes out clean and seats,, etc the same More

Immediate appointment AAA jump started my car and advised me that I needed a new battery. Two other dealers had appointments a week away. I called Hawthorne and they too AAA jump started my car and advised me that I needed a new battery. Two other dealers had appointments a week away. I called Hawthorne and they took me right away. More

Always pleased with service except this last time Conflicting answers on diagnosis of car! Disappointed in recent service to the point of not trusting service department at this time brought the car Conflicting answers on diagnosis of car! Disappointed in recent service to the point of not trusting service department at this time brought the car in twice for the same issue, and still having the same problem without resolve! Took the car hone without service due to lack of trust More

Very good. Speedy and efficient. Very friendly service! Very friendly service and extremely effecient. I like that I was able to book an appointment online and pick a time that was suitable for me. Very friendly service and extremely effecient. I like that I was able to book an appointment online and pick a time that was suitable for me. More

Very good service The services here Hawthorne Chevy was a good experience and would recommend family and friends to enjoy experience here at Hawthorne Chevy like I di The services here Hawthorne Chevy was a good experience and would recommend family and friends to enjoy experience here at Hawthorne Chevy like I did More

Service review I have dealt with Steve Kochan for many years and he’s has been a great service writer. Every time I call for service it’s always within a couple da I have dealt with Steve Kochan for many years and he’s has been a great service writer. Every time I call for service it’s always within a couple days to fit me in. I dealt with Mike Rivera when I had my truck in a couple weeks ago for a simple oil change tire rotation and fluid check. when I got home I decided to check to see if there is any oil leaking from under the truck so it didn’t stain my driveway and that was ok but when I checked the brake fluid level they topped it off and the cap fell off because it was not secured correctly. It fell between the steering box and the frame and I had to reach down on a 200+ degree engine and practically burn my arm trying to get this and replace it. I called and left a message for Mike and he called back a little while later apologizing what had happened. There was also oil marks on the plastic radiator support cover that I had to clean. I know these are minor items that were wrong but should not have happened from a certified mechanic/dealer . More

Recall part Over all very good, it was a Monday morning and the waiting room was packed. It took an hour and 15 minutes a bit longer than usual Over all very good, it was a Monday morning and the waiting room was packed. It took an hour and 15 minutes a bit longer than usual More