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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,026 Reviews

3,026 Reviews of Hawthorne Chevrolet - Service Center

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August 25, 2018

overall service is excellent My Trax needed 10,000 service. Service department was quick, efficient, and did a complete job, as they always do. Started going there several years More

by trengineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2018

Prompt, very attentive and courteous. We needed a road test to help identify a possible issue with acceleration. Our service rep. was most responsive and did an excellent road test. More

by rogerseh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Great Customer Service The service advisors at Hawthorne Chevy are always helpful and extremely responsive. I highly recommend this dealership for both service and they hav More

by KIPYAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Second to None! The service department personnel are knowledgeable, courteous and extremely helpful! Mike was very patient and professional. He explained what neede More

by SCS1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Repair of broken side view mirror Order part. Painted part. Only had to tie up car for 2 hours. Provided transportation to work and later pick me up to get car More

by jjhsss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2018

Oil change was quick and really no wait Car needed to be serviced not a bad experience, my car was taken in before appointment time and I did not wait to long. Great experience More

by ALLISONRAUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

result of visit could have been better they did not find the problem & the problem occurred again soon after leaving service. it involves the rear backup system. will have to leave the ca More

by WGDARLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

They fixed the problem in short order They did a great job replacing the transmission cable. They dropped me off and picked me up when the job was finished. Worked out well. More

by LDEKOEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Service appointment Mike greeted me and took my car for service, explained what was being done to the car. It was nice to hear this was still a free service visit per my More

by BDKLING4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Monnecka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2018

Happy The experience was very positive. My service executive was thorough, honest and understood the symptoms and came back with a solution. Car was ready o More

by Yankee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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