3,026 Reviews of Hawthorne Chevrolet - Service Center
overall service is excellent My Trax needed 10,000 service. Service department was quick, efficient, and did a complete job, as they always do. Started going there several years My Trax needed 10,000 service. Service department was quick, efficient, and did a complete job, as they always do. Started going there several years ago when my Saturn Vue and wife's Saturn Aura both needed service and found their service excellent. More
Prompt, very attentive and courteous. We needed a road test to help identify a possible issue with acceleration. Our service rep. was most responsive and did an excellent road test. We needed a road test to help identify a possible issue with acceleration. Our service rep. was most responsive and did an excellent road test. More
Great Customer Service The service advisors at Hawthorne Chevy are always helpful and extremely responsive. I highly recommend this dealership for both service and they hav The service advisors at Hawthorne Chevy are always helpful and extremely responsive. I highly recommend this dealership for both service and they have a great sales department as well. More
Second to None! The service department personnel are knowledgeable, courteous and extremely helpful! Mike was very patient and professional. He explained what neede The service department personnel are knowledgeable, courteous and extremely helpful! Mike was very patient and professional. He explained what needed to be done and why. I am confident that my vehicle is is A+ condition. More
Repair of broken side view mirror Order part. Painted part. Only had to tie up car for 2 hours. Provided transportation to work and later pick me up to get car Order part. Painted part. Only had to tie up car for 2 hours. Provided transportation to work and later pick me up to get car More
Oil change was quick and really no wait Car needed to be serviced not a bad experience, my car was taken in before appointment time and I did not wait to long. Great experience Car needed to be serviced not a bad experience, my car was taken in before appointment time and I did not wait to long. Great experience More
result of visit could have been better they did not find the problem & the problem occurred again soon after leaving service. it involves the rear backup system. will have to leave the ca they did not find the problem & the problem occurred again soon after leaving service. it involves the rear backup system. will have to leave the car longer next time More
They fixed the problem in short order They did a great job replacing the transmission cable. They dropped me off and picked me up when the job was finished. Worked out well. They did a great job replacing the transmission cable. They dropped me off and picked me up when the job was finished. Worked out well. More
Service appointment Mike greeted me and took my car for service, explained what was being done to the car. It was nice to hear this was still a free service visit per my Mike greeted me and took my car for service, explained what was being done to the car. It was nice to hear this was still a free service visit per my lease agreement. He helped resolve an issue I had with a mark on my paint too, it looks great! I browsed new cars too as my lease is up in 12 months and was helped with my questions regarding a Chevy Colorado. More
Happy The experience was very positive. My service executive was thorough, honest and understood the symptoms and came back with a solution. Car was ready o The experience was very positive. My service executive was thorough, honest and understood the symptoms and came back with a solution. Car was ready on time More