Hawthorne Chevrolet - Service Center

Never fixes any problems I have brought my truck in multiple times now to have a variety of issues fixed. Every single time I leave, I am either told that it was fixed (but it I have brought my truck in multiple times now to have a variety of issues fixed. Every single time I leave, I am either told that it was fixed (but it wasn't) or they make some excuse and go on to tell me that I need to bring it back again another day because they didn't have the time to get to it (even though I made an appointment and they knew what needed to be done.) I will no longer be using this service center, it is an extravagant waste of my time. More

Hawthorne is top notch Brooke really knows what she is doing! She is a very good service person! Most of the time you don’t wait long, and they really do go out of their way Brooke really knows what she is doing! She is a very good service person! Most of the time you don’t wait long, and they really do go out of their way to fit you in. More

Great experience JR in sales is great ! Mike in service was outstanding ! Pleasure to deal with ! Dealership made buying the vehicle a smooth and easy process ! An JR in sales is great ! Mike in service was outstanding ! Pleasure to deal with ! Dealership made buying the vehicle a smooth and easy process ! And service will keep me coming back! More

Emergency repair Our car had trouble with AC that caused engine to stop. Took to dealer n they fixed it the same day! Awesome!! Friendly service and informative explan Our car had trouble with AC that caused engine to stop. Took to dealer n they fixed it the same day! Awesome!! Friendly service and informative explanations!! More

Oil change Everything that was going to happen was explained before hand even the expected delays. And the work and timeframe was spot on This completes my 25 wo Everything that was going to happen was explained before hand even the expected delays. And the work and timeframe was spot on This completes my 25 words More

Service Mike Rivera is the best always on top of everything keeping me posted on what is going on with my service visit Alwsys in a good mood Mike Rivera is the best always on top of everything keeping me posted on what is going on with my service visit Alwsys in a good mood More

Excellent service Just went for a simple oil change and tire rotation but love that they set an appointment time, took me in on time and I was out in 35 minutes. Car wa Just went for a simple oil change and tire rotation but love that they set an appointment time, took me in on time and I was out in 35 minutes. Car was spotless are their work and the staff was very polite More

Oil change Not the first time i waited two hours or more for a scheduled oil change . Definately not going back , the wait is ridiculous considering an appountme Not the first time i waited two hours or more for a scheduled oil change . Definately not going back , the wait is ridiculous considering an appountment was made. More

Quality Service I have been a customer for 4+ years. Great service department. Everyone knows their stuff and they get you in and out. Pricing is fair. Highly recomme I have been a customer for 4+ years. Great service department. Everyone knows their stuff and they get you in and out. Pricing is fair. Highly recommend! More

Best service department ever Steve makes it work My wife has a high end BMW who brag about service . I’ll take my service department at Hawthorne Chevy any day of the week. Steve makes you feel as yo My wife has a high end BMW who brag about service . I’ll take my service department at Hawthorne Chevy any day of the week. Steve makes you feel as your part of the Hawthorne family. I’ll never buy a truck anywhere with this service department . Been getting service there for over 32 years back when Fred was the man. Now Steve took his place in my rely on service book. Thank you for an awesome service department. More