Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,023 Reviews of Hawthorne Chevrolet - Service Center
Sort by
February 09, 2018
Quick and easy. Service was completed within a day and part was replaced free of charge. Mike kept me informed throughout the day of my vehicles progress, and called Service was completed within a day and part was replaced free of charge. Mike kept me informed throughout the day of my vehicles progress, and called right away when the service was complete. More
by FRANKAQUILA15
Verified CustomerEmployees Worked With
February 07, 2018
Fantastic customer service Had a small pebble ding in windshield Called spoke to Brooke she set up appt For Tuesday morning. Brooke greeted me when I arrived with her smile o Had a small pebble ding in windshield Called spoke to Brooke she set up appt For Tuesday morning. Brooke greeted me when I arrived with her smile on her face. Glass company fixed ding. Brooke explained what they did to windshield. Brooke has fantastic customer service an a asset to Hawthorne Chev More
by RFC217
Employees Worked With
February 03, 2018
Service David Nicosia called promptly, performed professionally, and delivered excellent service, as promised. As a result of this service visit I feel confid David Nicosia called promptly, performed professionally, and delivered excellent service, as promised. As a result of this service visit I feel confident in the work and service they provide. More
by A.GUERRERO
February 01, 2018
Went as planned I set up my appointment and receive bf exemplary service within the stated time frame. . Although I am not happy about the quality of the item being f I set up my appointment and receive bf exemplary service within the stated time frame. . Although I am not happy about the quality of the item being fixed again (rear defroster,) the service Dept was was excellent. More
by 1$Shopping
Employees Worked With
February 01, 2018
very good guys. only labor is to high. i m going to consider for next time. Part is $85.- Bill total is $241.- don't think it is going to happen again... only labor is to high. i m going to consider for next time. Part is $85.- Bill total is $241.- don't think it is going to happen again... More
by Sabo
Employees Worked With
December 19, 2017
Parts department is unprofessional The parts department was completely unprofessional and unhelpful. How hard is it to not be rude when people are trying to use the back end of this de The parts department was completely unprofessional and unhelpful. How hard is it to not be rude when people are trying to use the back end of this dealership. I would never recommend going here again as there are plenty of other dealerships that want all of my business. The woman in there should be fired More
by Just treat people professionally
Employees Worked With
Heavyset young woman in parts department
September 08, 2017
Its The ONE & ONLY Chevy Dealer I recommend & use I have no words of the Service i received at HAWTHORNE CHEVROLET, from the minute i walked in to my 4th visit to Hawthorne. I Live in Brooklyn NY & h I have no words of the Service i received at HAWTHORNE CHEVROLET, from the minute i walked in to my 4th visit to Hawthorne. I Live in Brooklyn NY & happened to drive by, with an issue with my 2016 Suburban AC, as you can imagine its 98 degree outside, already visited 3 dealer's in NYC all telling me 1) i need an appointment 2) the part is back ordered, for 4-6 weeks. I passed Hawthorne, some amazing person by the name of Brooke, ran towards me, asking me what she can do for me, I said my AC isn't working, & waiting, She said she will check the system, after waiting about 20 minutes she comes gets me at the waiting room, telling me there is Good news & bad News, good news they have a part but it will be ready tomorrow & the bad news that she does have A loaner but its not brand new BUT THE AC is amazing in the loaner, I REPLIED those 2 are GREAT NEWS, ANY HOW, i was treated there with Golden Hands, i really appreciate everything & A special thanks to Brooke, I RECOMMEND EVERYONE from NJ & NYC to use them. I HOPE Brooke get promoted. J Levy More
by Jacob Levy
Employees Worked With
August 23, 2017
Liars When I leased my vehicle I was told that it came with 2 years free maintenance. That was a lie. My recent visit for my third oil change cost me over $ When I leased my vehicle I was told that it came with 2 years free maintenance. That was a lie. My recent visit for my third oil change cost me over $60. When I mentioned the 2 years free maintenance I was informed by the service manager that 2 years maintenance only means 2 oil changes. I (and anybody who asks me about about Hawthorne Chevy) will never deal with them again. More
by Reno
Employees Worked With
August 05, 2017
oil change Good, no problems. Everything was great.i could not believe the experience it was the best I ever had my whole life. It was surreal o almost felt like Good, no problems. Everything was great.i could not believe the experience it was the best I ever had my whole life. It was surreal o almost felt like I won the lottery. More
by Tahoe Man
Employees Worked With
August 03, 2017
Go Chevy I always have great service at this dealership everyone is so friendly and easy to deal with. I will probably purchase another vehicle at this dealers I always have great service at this dealership everyone is so friendly and easy to deal with. I will probably purchase another vehicle at this dealership. More
by miket212142
