Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,006 Reviews of Hawthorne Chevrolet - Service Center
Sort by
February 10, 2017
Service review Always friendly, courteous, and knowledgeable emoyees. Even the customer waiting room (lounge) is comfortable and clean. The entire dealership buildin Always friendly, courteous, and knowledgeable emoyees. Even the customer waiting room (lounge) is comfortable and clean. The entire dealership building is keep very clean also. More
by Joesensale
Helpful February 09, 2017
The best!!! Mike is amazing, he is very kind and understanding and I feel very happy to know he is there to help out when I need to get the car checked out. Thank Mike is amazing, he is very kind and understanding and I feel very happy to know he is there to help out when I need to get the car checked out. Thank you for your awesome and friendly service :)) every.time :)) More
by Christasnnlewis
Employees Worked With
February 08, 2017
Excellent service The service was amazing Steve the service Advisor was very helpful he got my car done quick I would decently recommend people to go to that location f The service was amazing Steve the service Advisor was very helpful he got my car done quick I would decently recommend people to go to that location for service More
by Juanrodz14
Employees Worked With
February 08, 2017
Always do a good job. Thank you for the excellent service. They're very accommodating with scheduling service. They explain all needed services and complete them well and Thank you for the excellent service. They're very accommodating with scheduling service. They explain all needed services and complete them well and in a timely manner. More
by My car
February 08, 2017
Great service and caring dealership We continue to return to the hawthorn service department as they always take care of our SUV as if it was there own and keeping it in top notch runnin We continue to return to the hawthorn service department as they always take care of our SUV as if it was there own and keeping it in top notch running order. More
by Gene
Employees Worked With
February 08, 2017
Trusted and qualified staff Purchasing a car is an expensive proposition. I want to be certain that the people maintaining the car give me honest and sound advice. Also important Purchasing a car is an expensive proposition. I want to be certain that the people maintaining the car give me honest and sound advice. Also important are the mechanics who work on the car.. I feel very confident that the people I am dealing with at Hawthorne Chevrolet are providing me with this trusted advice and service. More
by suvguy
Employees Worked With
September 22, 2016
Can't seem to fix it I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The error codes were cleared. I had an appointment for 8:00 A.M., it took until after 2:00 P.M. to get the truck back. The following Saturday I went back for the air bag sensor and to replace yet another part that caused the engine light to come back on. I had an appointment for 8:00 A.M., and I sat waiting for 4 hours. After spending two Saturdays, and over $2,000, I thought the truck was finally fixed. But, now, my engine light is on once again after only 200 miles! Now, I will have to take an unpaid day off from my job for a third visit in less than 3 weeks. This was my first new car purchase ever. I have had persistent engine light problems over the last 8 years beginning almost immediately after I paid over $23,000 cash for this truck. I am disgusted. More
by William VanDerVeen
Employees Worked With
April 16, 2016
My first service at Hawthorne Cheverolet. Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Total Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Totally recommend this place for Service! Everyone was so helpful and friendly. Thanks guys!! More
by Jenet
Employees Worked With
Mike
March 18, 2016
4 hours for a battery! I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the ext I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the extra 2.5 hours to swap it was unreal and they charged me for labor because I have a breaker and cable on the battery which they never even removed. Then I got it back with the wiring messy! The sales team here is great but service sucks. I always have to wait at least 4 hours for even the simplest things. More
by Purplegoat88
Employees Worked With
Na
June 24, 2015
Bad Service take your money & run My mom went because of water on her floor when she used her air conditioner. They said after checking it was repaired and was just a clogged drain lin My mom went because of water on her floor when she used her air conditioner. They said after checking it was repaired and was just a clogged drain line. A few weeks later she used her air conditioner water on the floor again. She returned now they say it was a different problem gave her another bill and let her know that they did a full inspection and the car was good including her brakes. 2 days later her brake line broke at a red line causing to go through the intersection with on coming traffic. When I called the service department I got a full run around with all of the excuses. THEY STILL TOOK HER MONEY, & DID NOTHING FOR THEIR INCOMPOTENCE TO SERVICE A VEHICLE COORECTLY!! More
by Jim L
Employees Worked With
NOT SURE
