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This rating includes all service center reviews, with more weight given to recent reviews.
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3,026 Reviews of Hawthorne Chevrolet - Service Center
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July 18, 2023
good service. pretty fast. nice workers. willing to work with the customer. only complaint, they tried to charge me for something covered by my warranty. pretty fast. nice workers. willing to work with the customer. only complaint, they tried to charge me for something covered by my warranty. More
by ARIELK13
Verified CustomerEmployees Worked With
July 18, 2023
Unorganized and horrible experience. I spoke with the service manager after. Definitely Room for improvement I spoke with the service manager after. Definitely Room for improvement More
by KROCCO2015
Employees Worked With
Other Employees :
I didn’t work with any of the people listed to my knowledge other than service manager
July 17, 2023
Went in for oil change & tire rotation. Tires were not rotated. Not even sure oil was changed. The sticker in the top left corner that states when to return for an oil change was not update Tires were not rotated. Not even sure oil was changed. The sticker in the top left corner that states when to return for an oil change was not updated. Asked the service advisor about an issue and she said said she will get back to me the following day and I'm still waiting for that call. Reached out to the Service Manager via email and unfortunately all this fell on deaf ears. I have not gotten a response back from him. More
by PT Guy
July 17, 2023
A+ experience as always! Mike was amazing and kept me in loop every step of the way. Mike was amazing and kept me in loop every step of the way. More
by Mgeyer72
Employees Worked With
July 17, 2023
Hawthorne Chevy Service department is the best. They had my car serviced within one hour. They had my car serviced within one hour. More
by TTOGNELLA
Employees Worked With
July 17, 2023
Car ready before promised no pressure for them trying to sale you something you did not need sale you something you did not need More
by HITEX668
Employees Worked With
July 16, 2023
The service writer was nice and helpful and the wait time was exactly what they said it would be was exactly what they said it would be More
by stephen.raymond2022
Employees Worked With
July 15, 2023
My visit to Hawthorn Chevrolet was for an oil change. They were fast, professional and helpful. They were fast, professional and helpful. More
by AHUTCHINS22
Employees Worked With
July 15, 2023
Hawthorne Chevy and Steve in service have been my go to for many many years. Jennifer in billing was great too. Thanks to all your staff for a great experience! for many many years. Jennifer in billing was great too. Thanks to all your staff for a great experience! More
by PAULO7
