Hayes Dodge Chrysler Jeep Ram Lawrenceville

My experience was great! I spoke to JP Kim on the phone and told him I was coming in and interested in a van I saw on the internet. When I arrived JP KIm was busy with another client but immediately hande and told him I was coming in and interested in a van I saw on the internet. When I arrived JP KIm was busy with another client but immediately handed me off to Royce Worley who already knew why I was there. Royce Worley was very pleasant and knowledgeable about the van I was interested in. The process from the time I walked in the door until I drove home in my new van was about 2 1/2 hours. This was probably the easiest car buying process I have ever had. This is my 3rd Chrysler Town & Country van. More

Terrific, friendly service from beginning to end. JP assured me that we were going to make a deal happen, and he came through in flying colors. Not only was it a great deal, it was the BEST deal I have assured me that we were going to make a deal happen, and he came through in flying colors. Not only was it a great deal, it was the BEST deal I have EVER made on a new Jeep (and this is my 5th Jeep Wrangler JK purchase since 2009). I appreciated the low-pressure, upbeat nature of the transaction, which made the experience way more pleasant than I was anticipating. I truly look forward to our next Jeep purchase and plan to make it through JP & the Hayes Family. More

We had never owned a Chrysler product previously and had not even considered looking at Dodge or Chrysler. In a conversation with my son-in-law he mentioned why dont you visit Hayes in Lawrenceville. I knew not even considered looking at Dodge or Chrysler. In a conversation with my son-in-law he mentioned why dont you visit Hayes in Lawrenceville. I knew he had purchased a new car from them a few months earlier so i thought, I'll stop in and look around. Bob Hughes walked out and greeted me and honestly I thought " here comes more pressure" ( I had visited about 6 different dealers already and was tired of the phone calls, emails and "GREAT DEALS" I kept receiving. Bob was different...NO pressure, just information. Bob answered every question, explained how my trade- in would work and "listenened" to what I, the customer, was saying. We found the car that best fit our needs and budget. Bob walked us through the paperwork then we met with Derek Langley. Derek was just as friendly and professional as Bob was. He kept the conversation enjoyable, as he explained every line item on the contract, asking "do you have any questions". At the end of the process, we had found a great dealership, and met 2 Hayes employees that knew the true meaning of Customer Service...we are very pleased. More

This was the best car buying experience I have ever had. The entire staff was friendly and they were straight forward about everything. I wish there were dealers like that closer to my home in middle GA. The entire staff was friendly and they were straight forward about everything. I wish there were dealers like that closer to my home in middle GA. More

Great new car buying experience with Hayes. I got what I needed for my trade in and at the same time got a new deal on a Dodge Dart. No high pressure sales techniques like I experienced with a couple of ot needed for my trade in and at the same time got a new deal on a Dodge Dart. No high pressure sales techniques like I experienced with a couple of other dealers that I had visited prior to going to Hayes. More

Honesty, integrity and value are the reasons I chose Hayes Crysler over others. Their reputation and honesty go a long way to make the car buying experience pleasant. The Hayes family are the greatest. Hayes Crysler over others. Their reputation and honesty go a long way to make the car buying experience pleasant. The Hayes family are the greatest. George the salesman did a great job also. More

This Dealership Rocks,there pricing is the best any where,even the so called 'Giant'.The salesman I had worked every angle to give me the best deal. The whole staff was friendly and knowledgable.Very P where,even the so called 'Giant'.The salesman I had worked every angle to give me the best deal. The whole staff was friendly and knowledgable.Very Pleased !! More

I had a great experience purchasing a used car from Hayes. Dion and the rest of the staff there was pleasant to work with and my wife loves her car. Thanks for making buying a car a wonderful exper Hayes. Dion and the rest of the staff there was pleasant to work with and my wife loves her car. Thanks for making buying a car a wonderful experience. -Canes fan More

JP was really great to work with and the price of my used Toyota Tacoma was very good. JP contacted me many times prior to my visit and respected that I traveled 2 hours to visit. He was very courteous to my Toyota Tacoma was very good. JP contacted me many times prior to my visit and respected that I traveled 2 hours to visit. He was very courteous to my wife and me. He was very quick to respond to requests. In regards to the business aspect of Hayes, the processing of the business could have happened more quickly. We sat around for a couple of hours waiting for the business staff (not JP) to process payment and our financing information. Then after the wait, they had incorrectly processed our financing and loan through Hayes' bank, when we already had a check in hand by Farm Bureau. The business folks did not ask us if we wanted to finance through Hayes and assumed that we did, when we did not. However, this was all clarified and I'm happy with my purchase and business with Hayes overall. More

The only reason we didn't give our overall experience a rating of "5" is because we had to wait for our designated sales person to see us. He was trying to assist another potential customer, so understa a rating of "5" is because we had to wait for our designated sales person to see us. He was trying to assist another potential customer, so understandably he was working hard. But we needed to ask a sales manager to have another sales person to finally spend some time with us after waiting for a while. Things started rolling in a positive way after Ozzie was assigned to us and soon afterwards we went through the negotiation process and eventually came to a price package that was favorable. We purchased a new Town & Country at a very good price and were given a fair amount for our trade-in. Overall, very happy to have done business with the folks at Hayes Chrysler, Dodge, Jeep. Will recommend this dealership to anyone who is interested in making a car purchase. I'm even considering trading in our second car for another with the folks there......... More