Dusty Hayes
Dusty Hayes at Hayes Dodge Chrysler Jeep Ram Lawrenceville

Dusty Hayes

GM

Hayes Dodge Chrysler Jeep Ram Lawrenceville

719 Duluth Highway 120
Lawrenceville, GA 30046

4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Dusty Hayes

April 08, 2026

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Employee Rating

I recently purchased a Jeep Compass for my fiance from Hayes Chrysler and had a great experience. My salesperson, Jose Joel, was professional, knowledgeable, and didn't pressure me into a decision. They t More

by irod345
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magdalena Babiarz

Apr 08, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you so much for the sweet words! We're so happy you were able to take your time and pick the right vehicle for you! We're all about making shopping at Hayes a breeze! Congrats on your purchase!

March 29, 2026

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This company is very unprofessional. Takes months to fix vehicles. Mechanic causes damages to vehicles while completing repairs. Does not take accountability for their actions. Owner Hay More

by lakes_dionna
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Recommend Dealer
No

Other Employees Tagged: Mark Chitwood, Adrian White , Ted Hayes, Robin Butler- Don Manager of Service

October 23, 2025

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They did a great job. Never have any issues. Very friendly and communicate every step of the way More

by David Aaron
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood, Adrian White, Magdalena Babiarz , Ted Hayes, Griffin Huntsinger

Oct 23, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for the kind words! We're truly honored to be able to assist you and are grateful for your continued trust in our team. Have a wonderful week!

September 17, 2025

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I was very pleased with my experience with the dealer. I thought my service was completed in a timely manner. My interaction with the employees was great. The service advisor was knowledgeable and explai More

by dyoung27
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood , Bobby 304133

Sep 25, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for taking the time to share your wonderful experience! We love keeping you in the loop on what work needs to be done because at the end of the day, we want you to be confident where you spend your money. We're really grateful for your support and can't wait for your next visit!

July 03, 2025

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Everyone there was very professional and pleasant to work with. They are knowledgeable about all the vehicles they sale. Will do business there again. More

by jblackmon76
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Recommend Dealer
Yes

Other Employees Tagged: Cameron (Big Mac) McDonald

Jul 09, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We understand the importance of staying informed during the car buying process, so our team is trained to answer your questions clearly and confidently. We look forward to serving you again and thanks for shopping with Hayes!

June 05, 2025

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Great experience. Was well taken care of throughout the whole process and made buying a car easy and smooth. More

by KOLBYh
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Recommend Dealer
Yes

Other Employees Tagged: Griffin Huntsinger, Cameron (Big Mac) McDonald

Jun 10, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Kolby, we are so happy you found the car perfect for you! We wish you the best and are always here if you need anything down the road!!

June 03, 2025

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From the beginning of my visit, there were so many issues, after the 3rd one, I was over it. The way I was handled was such terrible customer service. I appreciated that at least Dusty Hayes refunded More

by CHEPONISD
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kelley Service Dept and Service dept manager

Jun 03, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We’re truly sorry to hear about the repeated frustrations you encountered and how the situation was handled. This is not the level of service we aim to provide, and we understand how disappointing and inconvenient this must have been—especially with the time and effort you invested. We appreciate your feedback and we will definitely be reviewing this internally to make sure our team is held to the right standard of professionalism and accountability.

Jun 03, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

I just wanted to take a second to respond to you privately and let you know the behavior broadcasted today was unprofessional and unacceptable. I was not in the room during the time of disruption, but I know how stressful these situations can be, especially for our costumers. I do feel, however, that this was a rare case and that these events do not generally happen in our store. So, I am sorry that it happened to you today and your feedback will help us in preventing it in the future. Again, we are sorry for the inconvenience and wish you the best in your automobile endeavors.

May 03, 2025

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My experience was amazing. Quick and easy service with a great price. Pleased with my overall customer service as well. Will be returning for all my scheduled maintenance. More

by bmartin1.sales
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Recommend Dealer
Yes

Other Employees Tagged: John Quante , Ted Hayes

May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're thrilled to hear that your entire experience, from pricing to quality of service, was phenomenal. We look forward to serving you again - thank you for visiting us!

April 19, 2025

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They went above and beyond the call of duty to help me. Outstanding customer service!!!!!! More

by parrisjamaica
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood, Adrian White, Magdalena Babiarz , Ted Hayes, Griffin Huntsinger

Apr 24, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We always go above and beyond because we want you to be 110% satisfied with the service provided. Thank you for visiting us and we look forward to serving you again!

April 02, 2025

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Steven and d Mooney were excellent and I thank them very much for getting me out of my gas guzzler and into a much nicer vehicle with much better gas mileage More

by myronda1960
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Recommend Dealer
Yes

Other Employees Tagged: Magdalena Babiarz, John Quante , Ted Hayes, Stephan weatherly

Apr 03, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We’re so glad to hear that our team members provided such excellent service and helped you find a vehicle that better fits your needs. Upgrading to something more gas efficient can really make a difference, and it’s great to know the process was a positive one from start to finish. Thank you for choosing us—we hope you’re enjoying the ride!

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