Hayes Dodge Chrysler Jeep Ram Lawrenceville

We had a good overall experience buying a new car at Hayes dealer. The only reason why we did not give a 5 rating for customer service was that the waiting time for the entire process to complete was e Hayes dealer. The only reason why we did not give a 5 rating for customer service was that the waiting time for the entire process to complete was excessively long. After choosing our new car, we waited for nearly 2 hours to complete our transaction with the business manager, without being notified that it might take that long, considering the number of customers that were ahead of us. In the end, it was so late at night we decided not to keep waiting and came back the next morning. Despite that, we closed the deal rather quickly the next day, and we are very happy with our purchase and with the help of our salesman, Dion Gilbert. More

I am giving this dealership 5 stars! My wife and I were looking for a Year-End Deal on a used 2011 Dodge Charger and boy did we find it at Hayes in Lawrenceville! Our sales rep Nina Waite could not have be looking for a Year-End Deal on a used 2011 Dodge Charger and boy did we find it at Hayes in Lawrenceville! Our sales rep Nina Waite could not have been more helpful. We had several questions about the features, warranty, financing, etc. and she was very knowledgeable. Hayes makes car shopping stress-free! Everyone we came in contact with was very friendly and polite. If we're ever in the market for another vehicle we know where to go. Thanks again Nina! More

I purchased a 2011 Jeep Grand Cherokee from Joe Anninos at Hayes Dodge Chrysler Jeep Ram in Lawrenceville, GA. From the very beginning, Joe was extremely friendly and professional. He made my buying experi at Hayes Dodge Chrysler Jeep Ram in Lawrenceville, GA. From the very beginning, Joe was extremely friendly and professional. He made my buying experience with Hayes extremely positive. I would not hesitate to refer anyone else looking to purchase a vehicle to Joe and the Hayes family of dealerships. More

Found a pre-owned vehicle on the internet at Hayes Chrysler. Sales representative Joseph Anninos did an excellent job answering my questions and ultimately closing the sale. I traveled from out of sta Chrysler. Sales representative Joseph Anninos did an excellent job answering my questions and ultimately closing the sale. I traveled from out of state and made the purchase. The entire staff at Hayes were friendly and professional. Great experience. More

Mark answered all my question with honesty. He followed up to make sure all went well. He pressed hard to make a sale, but was not overbearing. The used cars were all detailed very well, no one likes a up to make sure all went well. He pressed hard to make a sale, but was not overbearing. The used cars were all detailed very well, no one likes a dirty car. More

This was the best car buying experience I've ever had! I was 4,500 miles away and everything went better than if I'd been there in person and doing it all myself. Price, customer service, sound advice, frie was 4,500 miles away and everything went better than if I'd been there in person and doing it all myself. Price, customer service, sound advice, friendliness, product knowledge, and willingness to reach outside the box is all I can say about this dealership. I'd highly recommend any of my closest friends and family to buy from Hayes Chrysler Dodge Jeep. Bob Hughes handled all my emails when I couldn't call and he's a great communicator no matter what the medium. On a scale of 1-10, I honestly give Hayes Chrysler Dodge Jeep a rating of 12. If you're reading this and haven't tried this dealer then you're missing out. Give them a call and you'll find out like I did. They earned my business, my repeat business, and referrals. More

I couldn't give less than the highest rating for any aspect of my visit to Hayes Chrysler, Dodge Jeep in Lawrenceville. I had been putting off the purchase of a new vehicle because of past experiences. aspect of my visit to Hayes Chrysler, Dodge Jeep in Lawrenceville. I had been putting off the purchase of a new vehicle because of past experiences. On many occasions I have come away from a dealership feeling like I had been taken advantage of whether it was after a purchase or having the vehicle serviced. This was not so with my visit to Hayes CDJ. Mark was outstanding and I came away feeling confident that I had made the best deal, so much so, that I am encouraging my husband who is also considering the purchase of a Jeep to stop by and see Mark. Thank you and your staff for the excellent service and changing my impression of car dealerships in general! More

By far the best car buying experience I have ever had. Bob Hughes was a pleasure to work with, he was very knowledgeable and made things easy and non-stressful. All of the staff was friendly and polite. H Bob Hughes was a pleasure to work with, he was very knowledgeable and made things easy and non-stressful. All of the staff was friendly and polite. Highly recommend! More

Visited several dealerships looking for a nearly new Grand Caravan Crew. After chatting through the website with Joe Anninos, I made the almost hour ride to Hayes. The experience was very positive and Grand Caravan Crew. After chatting through the website with Joe Anninos, I made the almost hour ride to Hayes. The experience was very positive and they allowed me to take the van to Buckhead to show my husband. Absolutely loved the van and bought it! Salesman Joe was impressively knowledgable of the van features and took time to show me all of them. I have visited many dealerships and Hayes has been one of the best! I will definitely return next time we are in the market for another vehicle. More

This is a wonderful dealership. We have now purchased three new vehicles from them and they are GREAT. I have recommended them to everyone I know who is looking for a vehicle. They are truly a "family" three new vehicles from them and they are GREAT. I have recommended them to everyone I know who is looking for a vehicle. They are truly a "family" oriented business. More