Hayes Dodge Chrysler Jeep Ram Lawrenceville

Worst purchase experience ever. My daughter fell in love with a used car at this dealership and I helped her get it purchased and financed being that it was her first time going thro My daughter fell in love with a used car at this dealership and I helped her get it purchased and financed being that it was her first time going through the process. The dealership seemed nice at first, but after she signed on the dotted line, they showed they don't care about the customer. The car had a few small problems that could have been handled under warranty but they refused to do them. Something as small as requesting that the car be cleaned properly could not even be handled and was told to take it to a car wash - mind you, this is a day after leaving the dealership and seeing the windows were dirty and hard to look out of at night. This is also after they made my daughter wait an hour to "detail and gas up the car" which was another joke being that the car had about 20 miles to empty. She called to find out about getting the permanent tags for the car because they did not provide any paperwork to her and were unresponsive. I called to ask the same question and was transferred to a sales guy who was a total jerk, was condescending and treated me like I am the dumbest person on earth. I have never been so frustrated at just trying to get an answer from a business, especially when you consider they just sold you an $18K product. More

Never a bad experience. I just recently purchased my 4th vehicle from Hayes. I have never been disappointed. They have always gone above and beyond. I will defiantly be refer I just recently purchased my 4th vehicle from Hayes. I have never been disappointed. They have always gone above and beyond. I will defiantly be referring friends to Hayes. More

Great place to shop and friendliness of everyone. Offered to test drive in every vehicle I was interested, salespersons very helpful every step of the way to finalize the transaction of the purchase. Offered to test drive in every vehicle I was interested, salespersons very helpful every step of the way to finalize the transaction of the purchase. More

This woman is awesome So far I pulled out 5 vehicles from this dealership thanks to this woman. Great dealership. Ricky Hart is also a easy going sales that quick and helpf So far I pulled out 5 vehicles from this dealership thanks to this woman. Great dealership. Ricky Hart is also a easy going sales that quick and helpful. More

Great Experience JP was resourceful, energetic, personable, and efficient. He was a pleasure to work with and made purchasing my new Jeep a positive experience. I woul JP was resourceful, energetic, personable, and efficient. He was a pleasure to work with and made purchasing my new Jeep a positive experience. I would highly recommend him. More

GREAT experience! I have been looking for a good used truck for quite some time when I found a 2014 Ram 1500 with everything I was looking for. Paul was a big help get I have been looking for a good used truck for quite some time when I found a 2014 Ram 1500 with everything I was looking for. Paul was a big help getting me into the truck. Thanks Paul!! More

New jeep We wanted to buy a new vehicle but didn’t know what. Through the expertise of our salesman and finance person we were very happy with the result We wanted to buy a new vehicle but didn’t know what. Through the expertise of our salesman and finance person we were very happy with the result More

Very easy straight forward. Great people to work with. The process was very smooth. I would have like to get a bit more for my trade. However we got to a price and payment I felt comfortable with. This is The process was very smooth. I would have like to get a bit more for my trade. However we got to a price and payment I felt comfortable with. This is our second vehicle purchased from Hayes. I would not hesitate to buy a third from them. More

Awesome place to come. Friendly place to come. Ken Turner is the right guy to come too and great to work with . Ken turner will definitely show you all the vehicles you are Friendly place to come. Ken Turner is the right guy to come too and great to work with . Ken turner will definitely show you all the vehicles you are interested and will always be there till you find the right one. Great finance person to work with. Both were very helpful. More

Excellent dealership Rocky Ball is such a honest salesman I have ever seen. He's not like another salesperson who will fool you, until you buy a car. I bought my Range Rov Rocky Ball is such a honest salesman I have ever seen. He's not like another salesperson who will fool you, until you buy a car. I bought my Range Rover from him, and anything that he told me was 100% true. i didn't believe them at first, but now I do. Especially, Courtney Donaldson, the business manager. Courtney was very honest to me as well about financing. I will recommend this dealership to anyone who's trying to buy a car and don't want to get screwed by salesman and financing manager. Because this dealership has the best and honest financing manager, which is Courtney Donaldson. And of course Rocky Ball, The salesman. Rocky and Courtney, you guys are the best. And I really appreciate your business and your honesty. Keep up good work guys. I More