Hayes Dodge Chrysler Jeep Ram Lawrenceville

Pretty much went smoothly, minor issues Dion Gilbert was a fantastic sales person, got me mostly the no haggling price as posted and had everything mostly ready. He even picked me up at the Dion Gilbert was a fantastic sales person, got me mostly the no haggling price as posted and had everything mostly ready. He even picked me up at the train station when I flew down to Atlanta to pick up the car. Only minor issue was the F&I guy still tried the old fashioned attempt to pile on extra charges such an "maintenance package" that "used a special oil only these Jeep Renegades use". I stopped him cold as my family has former Chrysler employees (worked at Dodge Old Main in Detroit) and my wife operating ran an engine remanufacturing shop and could rebuild a Ford 351 Cleveland V8 in her sleep. Don't lecture me on engine oil and don'd dare trying pulling that on another customer. Once we got past that minor issue, the rest of the process went smoothly and quickly, I was in and out of the dealership in about 40 minutes tops. I would have given them 5 stars had it not been for that extra charge attempt. More

Bill Mathis Rocks! Purchase of 2016 Jeep Grand Cherokee Bill Mathis is a rock star! I think most people dread buying a car (I know I certainly do) because of all the BS involved: High pressured sales tacti Bill Mathis is a rock star! I think most people dread buying a car (I know I certainly do) because of all the BS involved: High pressured sales tactics, bait and switch pricing, and terms that change on a dime in the dealership's favor. I have purchased many cars over the years including 2 Porsches. That said, this was my best buying and trading experience ever, even better than Porsche. Bill, who heads up internet sales for Hayes, was highly responsive to my many email inquiries. By the time I got to the dealership, we had the deal nailed down. In fact, when I got to the dealership, and met him for the first time, he extended his hand for a handshake and I gave him a hug instead. That's how good I felt about him! We did a test drive and Bill patiently took the time to explain each and every feature of the car, including a few nuances that I never would have figured out on my own. Then, the Hayes Team kicked-in. The buy, trade-in, and financing went smoothly. The transaction was easy. I felt so good about my experience with Bill that I made a point of telling his manager about my positive experience. And as I left the dealership, Bill extended his hand to congratulate me on my purchase. And once again, I ignored his extended hand, and gave him a HUGE bear hug! Imagine that...a car buying/trading experience that resulted in a very good deal for me coupled with a pleasant and highly professional sales experience. I highly recommend Bill Mathis and the entire Hayes Team! -Dr. Weiler- More

JP Kim of Hayes Jeep Exceeded ALL of our Sales Expectations! After seeing the new Jeep Renegades around Atlanta and doing online research, my husband and I decided to e-contact several Jeep dealerships around At After seeing the new Jeep Renegades around Atlanta and doing online research, my husband and I decided to e-contact several Jeep dealerships around Atlanta for a test drive and NO HAGGLE pricing. JP Kim of Hayes responded to my inquiry almost immediately. He prepared our no haggle estimate which clearly showed ALL pricing. We test drove our new Jeep Renegade that evening and immediately purchased it. JP was friendly, knew the answers to all of our vehicle-related questions, and was respectful of our needs and time. I had no idea when I reached out to JP Kim that he would make our buying experience so positive that we would be driving home on our new vehicle that same day. As a devout Lexus owner, I will say JP Kim and Hayes-Chrysler-Dodge-Jeep has won our respect and we will use them for all of our off-road toys going forward. THANKS YOU JP!!! More

Great experience with Cotton at Hayes! Working with Cotton at Hayes was the best car buying experience I've had. He was very helpful in letting us know when the price of the vehicle droppe Working with Cotton at Hayes was the best car buying experience I've had. He was very helpful in letting us know when the price of the vehicle dropped into the range of our budget, and was very personable and positive throughout the process. The financing experience was also very efficient. Great experience! More

JP was AWESOME!!!! I live out of state in MS. I have visited LA and AL dealerships as well looking for the right truck at the right price. I found the truck that I was l I live out of state in MS. I have visited LA and AL dealerships as well looking for the right truck at the right price. I found the truck that I was looking for at Hayes. It was thousands less then the other dealerships in all 3 states. JP was Awesome! The truck was exactly what he said it was. I would recommend him and Hayes to anyone. Thanks Again, Brad Powell More

Best Sales person i ever dealt with i went to buy $38000 truck. ened up getting $50000 truck. He helped me choosing the right vehicle. I am in love with my 2016 RAM Laramie Limited. And i went to buy $38000 truck. ened up getting $50000 truck. He helped me choosing the right vehicle. I am in love with my 2016 RAM Laramie Limited. And im so happy that i dealt with Dion Dilbert. What a fantastic Sales man. THe fact that he took time and explained all options, NEVER hurried me while he is in one of the busiest dealership, speaks volumes of how he takes care of his customers. I loved how easy he made it for us. Also, no matter how busy this dealership is, courtesy and environment was fantastic. i believe its managed by wonderful manager for providing such awesome atmosphere for this team. Overall greatest experience i had. I have bought many cars in the past, including Charger HellCat, Challenger HellCat, Laramie trucks, but this particular purchase was my best experience and Dion will hear from me once im ready to replace one of my vehicles again. I will rate Dion with A+. More

Easiest new vehicle purchase ever. We just stopped in to see what they had in Jeeps. We traded our 2013 Jeep Wrangler in for a 2016 Jeep Patriot. Jeremy asked what we wanted for the W We just stopped in to see what they had in Jeeps. We traded our 2013 Jeep Wrangler in for a 2016 Jeep Patriot. Jeremy asked what we wanted for the Wrangler and we got what we asked for. The new Patriot is everything we asked for and more. They made the process so easy, they really do treat you like family More

Thank you Scott Webster We had a great experience at Hayes with Scott Webster. We changed our minds about 100 times and Scott was amazing at getting us whatever we wanted to We had a great experience at Hayes with Scott Webster. We changed our minds about 100 times and Scott was amazing at getting us whatever we wanted to look at. Since we bought our new Jeep 2 weeks ago Scott has checked up on us several times through phone calls, emails and letters to make sure that we are still satisfied. And we are!!! Thank you so much Scott you made our car buying experience a great one and through the process we made a new friend in you!!! We also want to say thank you to Magdalena Babiarz for getting us the rate and the payment we needed!! She was really on our side and we couldn't have done it without her!! John and Kelly Taylor More

Great experience. JP Kim was a pleasure to work with. He was very friendly and knowledgeable. One of the best experiences I have had purchasing a vehicle. I have alre JP Kim was a pleasure to work with. He was very friendly and knowledgeable. One of the best experiences I have had purchasing a vehicle. I have already recommended Hayes to others. More

Steve Donaldson was terrific to work with. I have been in communication with Steve since last November to find a car that had all the bells & whistles we wanted. W was terrific to work with. I have been in communication with Steve since last November to find a car that had all the bells & whistles we wanted. We drove over 2 hours to buy our 3rd Chrysler 300. This is the second one from Hayes. Steve went above and beyond to find us the car we wanted. He was patient and actually invested in what would make us happy. It was a very long day for us but we got the car we wanted. I am a total fan of the 300's style and elegance. Steve and JP Kim helped us get familiar with the updated computer features on our new car before we left. I would recommend Hayes to anyone wanting to get a fair deal and the respect they deserve. Steve went above and beyond to find us what we needed. Buying a car is never pleasant but the staff at Hayes made it as easy as it could be. Magdalena is great at her job as well. The paper work is a lot but once you get past that...driving that shiny new car home is a joy. THANKS AGAIN STEVE. More