Hayes Dodge Chrysler Jeep Ram Lawrenceville

Best experience buying a car!!!! My car of 7 years died last week and we visited a few dealerships before we purchased. We went to Hayes Dodge in Lawrenceville after we visited 3 dif My car of 7 years died last week and we visited a few dealerships before we purchased. We went to Hayes Dodge in Lawrenceville after we visited 3 different dealerships. We walked in thinking we were just going to look at what they have but walked out with a 2014 Dodge Caravan. "Friendly" Bob was simply great! Not only did he listened to what we needed but he also made it happen. The car we really wanted was in Gainesville. While Bob got to know us better (and that he did!), Dion drove to Gainesville and got the car for us. By the time we were done, we felt like we were part of their family. Bob has the cutest granddaughter and loves fishing! He even invited us to lunch (that is just how well we got to know each other)! Derek, in finance, simply amazed us with his knowledge and his willingness to help us get a good deal. My husband and I never had such a great experience buying a car. Will always recommend this family owned dealership! Go visit them! More

Thank You Ernest was very knowledgeable and honest with me. He worked out a mutually agreeable deal with my new Wrangler. Wait time for finance was a bit much, Ernest was very knowledgeable and honest with me. He worked out a mutually agreeable deal with my new Wrangler. Wait time for finance was a bit much, but it gave Ernest enough time to detail the vehicle and fill the tank up, Thanks!! More

GENUINE, REMARKABLE, & AWESOME This was my first time buying a car and the experience was AWESOME. Mr. Carlo "The Godfather" was EXTREMELY patience, helpful and genuine from the beg This was my first time buying a car and the experience was AWESOME. Mr. Carlo "The Godfather" was EXTREMELY patience, helpful and genuine from the beginning. Mr. Dion also assisted in this process with a WONDERFUL attitude! Mr. Derek has a great personality and is very knowledgeable. He was AMAZING! He really made everything happen smoothly. I could not stop smiling!!! I truly appreciate the entire team! It was my first and BEST car buying experience ever. I am deeply appreciative of everyone's effort to go ABOVE AND BEYOND to assist me in such a major purchase. Thank you so much for my new coupe!!!!!! :-) YOU GUYS ARE PHENOMENAL!!! More

Did not return promised call. Purchased a Toyota Tacoma Truck missing the floor mats, extra key and remote, and back middle head rest. I was told that the mats were dirty so they Purchased a Toyota Tacoma Truck missing the floor mats, extra key and remote, and back middle head rest. I was told that the mats were dirty so they threw them away? Asked about other key and remote and the response...we can't cut those keys. After checking on prices of replacements and finding out that the key programmed is $60.00, the remote programmed is $150.00, the headrest is $250.00, the floor mats were $100.00, I called Dion to question my concerns on Thursday 7/2/15. He said he understood my concerns and would personally call me back. I am typing this review the next day at 5:23 EST and still no call back. It's the little things that matter and this question/concern has still gone unresolved. Update...talked to Dion a few minutes ago and his respinse was: we can't cut the key. I know that...just cover my cost. We will try to call the customer that traded in the truck about the headrest. I said it's been a day in a half...any luck?!? NOTHING. BEFORE YOU BUY A USED VEHICLE HERE...MAKE SURE YOU GET EVERYTHING BEFORE YOU LEAVE. More

Actual honest salesman When we started to look at buying a car, I was worried that my wife might be taken advantage of throughout the car-buying process...Harrison made us b When we started to look at buying a car, I was worried that my wife might be taken advantage of throughout the car-buying process...Harrison made us both feel as ease and proved that buying a car doesn't have to be a sheisty experience. I HIGHLY recommend him! More

Fantastic Service!! During the process of looking for the right vehicle for us, I visited 3 different dealerships and worked with 3 different dealers. Harrison was, hand During the process of looking for the right vehicle for us, I visited 3 different dealerships and worked with 3 different dealers. Harrison was, hands down, the best. He was easy to work with and upfront and honest through out the whole process. He also went out of his way to make viewing and test driving a vehicle convenient, answer questions, and get us a fantastic deal on a vehicle that met our needs. I was totally comfortable through out the whole experience and would recommend him and Hayes Chrysler to any one who is looking for a hassle free car buying experience. We are extremely pleased!! More

Excellent customer service I scheduled an appointment with Harrison to view a Dodge Journey. He greeted me promptly but was finishing with another client so he had his partner E I scheduled an appointment with Harrison to view a Dodge Journey. He greeted me promptly but was finishing with another client so he had his partner Ernest work with me. Ernest was very polite and accommodating. He tried to meet all if my needs and understood exactly what I wanted. Ernest was very upfront with the pricie of the vehicle and I feel that I paid the right price. When that vehicle was not on the lot he got it from another dealership. Bonnie in financing was extremely pleasant to work with also. Harrison delivered my car today and I couldn't be more pleased. He also took the time to go over all of the features. I really liked how these two worked together to get me what I wanted at the right price. As someone who is in sales, I value customer service and salesmanship. These two gentlemen exhibited both and I highly recommend using the Internet services at Hayes. More

Worked Just The Way I Wanted I knew the car and features I wanted and Harrison and the team at Hayes made it happen. Harrison was very patient during my process and answered all m I knew the car and features I wanted and Harrison and the team at Hayes made it happen. Harrison was very patient during my process and answered all my questions openly and honestly. Per my request we handled most everything by phone, email or text and when I came in to pick up the car it was super simple. I really appreciate how easy and painless they made the process. More

Been here 3 times - always a great experience!! Dion is the best! He's been our most recent salesman, but I have to say we've had good experiences with everyone we've worked with here. We live on th Dion is the best! He's been our most recent salesman, but I have to say we've had good experiences with everyone we've worked with here. We live on the other side of Atlanta, but since we've bought from there before we wanted to go back to them again! I bought a Dart from Hayes last year, but my wife was in need of a car for transportation. Dion listened to what we needed and had everything ready for us when we got there. She was really interested in a Jeep Patriot and Dion helped make it happen. We were qualified with a private company for financing, but with their financing we got a much better interest rate. Thanks HAYES and Dion! We'll send some friends your way and be back in the future. More

Outstanding! I inquired about a car that the dealership had not posted photos yet. Harrison took the time to send video and still pics to me that really impressed I inquired about a car that the dealership had not posted photos yet. Harrison took the time to send video and still pics to me that really impressed me. Once I met him and decided on the car, her worked with me to get a great deal! Very comforting experience. More