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Headquarter Mazda
Clermont, FL
444 Reviews
At Headquarter Mazda we are a family business. We’re not a big giant corporation and our customers are not just numbers to us. Everyone that steps through our doors is part of our community, and we will treat you like family. Our goal is to make sure all of your automotive needs are met!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 444 reviews
December 20, 2017
Very professional and accommodating I was very happy with the service and courtesy provided by Mr. Johnson. My family is in the market for a vehicle in the next couple of months, and Mr. I was very happy with the service and courtesy provided by Mr. Johnson. My family is in the market for a vehicle in the next couple of months, and Mr. Johnson did not rush or pressure us, but answered all our questions and let us drive as many vehicles as we asked to. He put us at ease, and I look forward to working with him again when it's time to buy. More
by Henry Phillips
Employees Worked With
Todd Johnson
Helpful December 10, 2017
A smooth and easy online buying experience I was able to easily get in contact with this dealership and Scott Rhom was able to respect my wishes to only communicate online through email. Both S I was able to easily get in contact with this dealership and Scott Rhom was able to respect my wishes to only communicate online through email. Both Scott Rhom and finance manager Zack Crotty were prompt with all replies and were able to match a competing offer that offered more scope for a less total out the door price. Other competing dealerships gave resistance and an attitude when asking for internet only quotations. The whole staff at Headquater Mazda made the shopping experience pleasurable and easy. More
by James Andres
Employees Worked With
Zack Crotty, Scott Rhom
May 20, 2017
Stress-free visit to a new Dealership I intend to purchase a small SUV at year's end and have read reports that Mazda has refined its vehicles making them quieter and more refined while pr I intend to purchase a small SUV at year's end and have read reports that Mazda has refined its vehicles making them quieter and more refined while providing superior driving satisfaction. When on a recent trip through Clermont I spotted a new dealership selling Mazda vehicles and stopped to have a "clunking" sound in my Toyota Scion checked out and give me opportunity to check out the dealership. The Headquarter Mazda Service Department did repair my vehicle at a reasonable price. During my visit I found the sales staff friendly but not all over me like "fleas on a dog." They allowed me to freely wander the lot and showroom and answered my questions. The knowledgeable sales person showed me features on the vehicle that I would have missed seeing. The Sales Manager honored my intent to buy later and did not pressure me in the slightest, He said he wants his dealership to develop long term relationships with customers. More
by Thomas Willard
Employees Worked With
Zack Crotty, Sales Manager; Josue Hernandez, Sales Professional; Greg Mitchell, Service Specialist
December 22, 2016
Pleasant surprise Having trepidation going to any dealership I dreaded the thought of going to Headquarter Mazda for a parts and service issue. I was waiting for the gr Having trepidation going to any dealership I dreaded the thought of going to Headquarter Mazda for a parts and service issue. I was waiting for the greatly inflated dealership prices and could care less attitude. Boy was I wrong, Max in parts and service went far beyond the norm to help us. He seemed to truly care without a hint of attitude. We met Chris in the detail dept. again more helpful than we had a right to expect. Then even though we were not buying a vehicle we meet Robert from sales. Again very nice and relaxed. We actually felt like we were with friends. Well done!!!! More
by Fivel
Employees Worked With
Max in parts, Chris in prep, Robert in sales
