Headquarter Mazda

Great customer service working me into the schedule when I was getting ready to go on a work trip out of the country the next day. I was getting ready to go on a work trip out of the country the next day. More

Update- Seriously would go somewhere else! This dealership has care for their customers whatsoever. They will mis-lead and mis-represent things in order to make money. We were told by Nathan, their dealership has care for their customers whatsoever. They will mis-lead and mis-represent things in order to make money. We were told by Nathan, their sales manager, that he would make up for it with little things here and there, but he did absolutely none of that. When we spoke to their “customer relations” manager after leaving a Facebook review (after almost 7 days of her not returning phone calls), we were told it was between us and the dealer and there was nothing she wanted to or could do to help and then we were blocked from their Facebook page. Really shady business practices this dealer has. We just purchased our 2nd and 3rd cars from HQ Mazda and had another fabulous experience. Jordan helped us in the beginning and we also got to work with Martin this time and he is absolutely wonderful. He was patient, never made us feel feel pressured, took the time to answer all of our questions, is very knowledgeable about the brand, and helped me drive away with the new CX-30. Chris from finance was great again as well! This is definitely the place to go if you’re looking for a high quality car and a pleasant, no pressure, and enjoyable car buying experience. I will once again be continuing to recommend HQ Mazda! Thank you Martin and everyone else at Headquarter Mazda for another great car buying experience! More

Easy to deal with, came in after looking at seven different brands and models and found out what I was comfortable with, especially with options. Lots of dealers are selling stripped down units in bl different brands and models and found out what I was comfortable with, especially with options. Lots of dealers are selling stripped down units in black or white and basic trim levels. Keith was very friendly, walked us through all the features and made sure the vehicle was squeaky clean when it was delivered. Trust me, it had a couple water spots he was not happy with and took it back unannounced (I hadn't noticed it myself). The whole dealer process took a hour from the time we walked in until me and the wife were back out the door. The CX5 (Limited) was quite sporty. I own a 2021 Honda Odyssey which i adore but pricing games turned me off, as well as inventory issues in the 5 ones i checked in Florida. I just dropped by Headquarter Mazda unannounced looking and they were on it, not one of these "take it or leave it" attitudes like many dealers have right now. Given the market and supply, I would recommend Keith and the team no question. I hope your shopping experience goes as well as mine. Good luck with your future purchase More

Great staff, great service and really enjoy the video of the service throughout the process. the service throughout the process. More

Best Service Staff !!! Steven in service is fantastic. They are honest and friendly. Never any problems going there. Maintenance team is great and facility is clean and offers free coffee and water. They are honest and friendly. Never any problems going there. Maintenance team is great and facility is clean and offers free coffee and water. More

Fast and friendly service car was brought into shop on appointment scheduled. Full service inspection reviewed. appointment scheduled. Full service inspection reviewed. More

I had my CX-5 serviced last week, and Shannon Painter my advisor was absolutely amazing. She was so kind, friendly, thorough, and detailed. She made the whole process so easy and accommodating to me. I rece advisor was absolutely amazing. She was so kind, friendly, thorough, and detailed. She made the whole process so easy and accommodating to me. I received digital copies of my MPI inspection, updates, and receipts. She even noticed my doggy car seat, and asked how my dog was doing! My car was washed and looked brand new. The service team is top notch! I highly recommend servicing your car at Headquarter Mazda with Shannon! More

2nd car with Headquarter Mazda. They truly have a great team there. Jordan was great, friendly, reliable and honest. Jesus the finance guy was also great and made us feel like family. Thank you for helping team there. Jordan was great, friendly, reliable and honest. Jesus the finance guy was also great and made us feel like family. Thank you for helping us get our new family vehicle ! More

I told them what I was looking for and they met me all the way the way More

I had a 9 o'clock appointment and got my car back more than 6 hours later which I feel was way too much time to diagnose and fix 2 simple issues, which were corrected. But, I did get my car back cleaner a than 6 hours later which I feel was way too much time to diagnose and fix 2 simple issues, which were corrected. But, I did get my car back cleaner and everyone was polite and certious. More