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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,669 Reviews
Call Dealership (318) 221-9000
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,669 reviews

March 07, 2024

Great service, got me in and out in a reasonable time as usual when I visit More

by lhopkins04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recollect name.
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. It is our goal to ensure every visit fits into your schedule smoothly.

Helpful
March 07, 2024

This dealership is wonderful! ! (Shreveport, Location) A very warming process from drop off to pickup ! More

by Antonee Beckwith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate hearing that you found Hebert's Town & Country Chrysler Dodge Jeep Ram to be welcoming. We aim for ease from drop-off to pick-up. Thanks for the 5-star rating, your support means a lot!

Helpful
March 07, 2024

Friendly, speedy service! Got an appointment for the next day and was in and out very quickly. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of the woman at the service desk, but she was great!
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear you enjoyed our quick and personable service at Hebert's Town & Country Chrysler Dodge Jeep Ram. Sounds like our team made a good impression, and that means a lot to us. Thank you for your kind words.

Helpful
March 07, 2024

Always receive excellent service when here. Once serviced my oil change go pretty smoothly need starbucks More

by batesmarlos98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're grateful for your feedback and fostering a smooth oil change experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. We appreciate the Starbucks idea!

Helpful
March 06, 2024

Very pleasant experience, willing to help and keep us updated on service progress. Friendly and couteous staff. More

by dwwigins
Recommend Dealer
Yes
Employees Worked With
David Rivas, Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear your experience at Hebert's Town & Country Chrysler Dodge Jeep Ram was pleasing. Our team indeed values keeping clients informed about our service progress and providing satisfactory help, so happy to see it reflected in your review.

Helpful
March 06, 2024

Everything was addressed and completed in a timely manner. Justin communicates before during and after to make sure everything was addressed and the customer is satisfied. More

by michellelstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Express Lane
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about our team's communication and efficiency at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your satisfaction means a lot to us as it helps us keep going on the path of delivering quality services. Thank you for choosing us.

Helpful
March 06, 2024

Was told I was going to get hard copies of my paperwork never did, keep asking the salesman for them to at least email the paperwork and the only response I get is I'll ask been 3 weeks still no paperwork. More

by jteal777
Recommend Dealer
No
Employees Worked With
Ken Bell
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about the level of customer care you have received from our Sales Team regarding your paperwork. Please email me your contact information at your earliest convenience. Sincerely, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
March 06, 2024

AJ was great along with the rest of the crew. I give them a 100/10 rating. More

by westinp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad you had a high-rated experience with our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your 100/10 rating is very appreciated!

Helpful
March 06, 2024

Justin was great. He gave great customer service. I will be returning with follow up repairs. More

by taprocell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in the service dept for an oil change.
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear about your positive experience with our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. We look forward to assisting you with your follow-up repairs.

Helpful
March 06, 2024

I am extremely impressed with thee service department. i took my 2022 Ram 3500 in back in Nov. 2023 for some recall work. the parts needed had to be ordered. due to supplier issues, it took several months More

by jasonhadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Hebert's Town & Country
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for understanding the recall situation with your 2022 Ram 3500. Ensuring consistent communication and good after-sales service is indeed vital to us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We appreciate your patience and kind words.

Helpful
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