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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,823 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,823 reviews

October 05, 2022

I noticed metal shavings in my oil and took it to the dealership. The service department informed me to just keep an eye on it and when the motor decides to go out they would then look into it. So, I was More

by lexireno12
Customer Service
Recommend Dealer
No
Employees Worked With
Nick & Chuck, Chuck Phipps
Oct 06, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is very important to us and I would appreciate the chance to address your experience with our Service Department. Could you please email me your preferred contact information? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Oct 06, 2022 -

lexireno12 responded

Email lexireno12@gmail.com

October 05, 2022

The dealership looks very nice after the remodel. I like the new waiting area and internet service while you are waiting for your truck. The service on me Jeep was very quick and the service rep. kep More

by jbcheval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Oct 06, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for your review. Our team aims to please our customers with prompt and efficient service. We're glad you took advantage of the internet in our remodeled facility while you waited on your Jeep. Should you need anything else, please let Hebert's Town & Country Chrysler Dodge Jeep Ram know. Have a great day!

October 05, 2022

Crystal and Jeremy has been great. They have provided the service that I expect from a new Jeep purchase. More

by 1957larrycarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Tiffany Farley
Oct 06, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Congratulations on your new Jeep! Thank you for taking the time to share your five-star experience with all of us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our Sales Team will be here to assist should you need any further assistance.

October 02, 2022

I had a good experience with your service department. Took care of the recalls and my other problems. I had to call and check on my vehicle but it was ready in a timely manner More

by lindam1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Oct 04, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi there, We are pleased that our team could get you back on the road in a timely manner. We take on board your feedback about communication. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram and we look forward to serving you in the future.

September 30, 2022

Very friendly and professional everytime I visit. I feel like I know them personally. Keep up the good work! More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Chuck Phipps
Oct 02, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind words, Rachelle, we're happy we could help. We want all of our customers to feel this way when visiting Hebert's Town & Country Chrysler Dodge Jeep Ram! We hope to be of service to you again when you need it.

September 30, 2022

Service department was helpful in getting my radio fixed in my new Jeep. Very clean and everyone has been nice the whole time. More

by Kburrell002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley
Oct 02, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind words and for letting us know our Service Team was able to assist you in fixing your radio. If we can be of any future assistance, please do not hesitate to contact us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

September 28, 2022

Had a recall performed and it was done in a timely matter. Unit was all put together correctly p. Would recommend this dealership to anyone. More

by theodore1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Chuck Phipps
Sep 29, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. It was our pleasure to deliver a timely service for your recall. Hebert's Town & Country Chrysler Dodge Jeep Ram is honored to have your recommendation and five-star review. Thank you.

September 28, 2022

Excellent service, treat you with friendly and competent attitude.definitely recommend this dealership to anyone More

by Cc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Rodd Singleton, Don Williams, Vernell Richmond, Chuck Phipps, Hebert's Town & Country
Sep 29, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your recommendation and we are happy to know that you encountered excellent service. If there is anything else we can do then please contact us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

September 27, 2022

I want to buy all of my cars in the future from Rodney. He made it incredibly easy and fun to buy a car…which hasn’t ever been the case in my previous experience with other sales reps. More

by dapanelson14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
Sep 28, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are thrilled to have you as a valued customer here at Hebert's Town & Country Chrysler Dodge Jeep Ram and it is our pleasure to have provided you with a fun purchasing experience. Our Sales Team would be elated to assist you again with your future automotive needs.

September 27, 2022

Clean environment. Great customer service. Nice dealership. Water & coffee complimentary for customer. Wi-Fi & friendly. More

by Kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
Sep 28, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Kat, All of us here at Hebert's Town & Country Chrysler Dodge Jeep Ram are delighted to know that you had such a positive experience with our staff. Thank you for typing this positive rating online. If you have any additional needs or questions, please don't hesitate to call us.

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