
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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I noticed metal shavings in my oil and took it to the dealership. The service department informed me to just keep an eye on it and when the motor decides to go out they would then look into it. So, I was dealership. The service department informed me to just keep an eye on it and when the motor decides to go out they would then look into it. So, I was either going to not have a vehicle for however long or it go out after my warranty and then it would become my responsibility to fix it. Not only that but they were supposed to order parts to fix my passenger window. They informed me they would give me a call in about 3 weeks when parts arrived. 2 months later I show up to discuss the metal in the oil and ask about my window parts. They didn't realize the parts had come in and just didn't call me. All in all I am very disappointed since I only had the car 5 months! More
The dealership looks very nice after the remodel. I like the new waiting area and internet service while you are waiting for your truck. The service on me Jeep was very quick and the service rep. kep I like the new waiting area and internet service while you are waiting for your truck. The service on me Jeep was very quick and the service rep. kept me updated. More
I had a good experience with your service department. Took care of the recalls and my other problems. I had to call and check on my vehicle but it was ready in a timely manner Took care of the recalls and my other problems. I had to call and check on my vehicle but it was ready in a timely manner More
Had a recall performed and it was done in a timely matter. Unit was all put together correctly p. Would recommend this dealership to anyone. matter. Unit was all put together correctly p. Would recommend this dealership to anyone. More
Excellent service, treat you with friendly and competent attitude.definitely recommend this dealership to anyone attitude.definitely recommend this dealership to anyone More
I want to buy all of my cars in the future from Rodney. He made it incredibly easy and fun to buy a car…which hasn’t ever been the case in my previous experience with other sales reps. He made it incredibly easy and fun to buy a car…which hasn’t ever been the case in my previous experience with other sales reps. More