Back

Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,825 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

Directions

By Type

Showing 2,825 reviews

May 19, 2022

The man that worked in the oil changing area is very generous and nice.Thanks you all for great service. More

by warwayne2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Gerard
May 19, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We are thrilled that you found our team to be generous and nice. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram and please let us know if there is anything else you need.

May 19, 2022

Was met as soon as I drove up and asked the reason there, told them express oil change. Vehicle was taken back within minutes and services preformed quickly and was back on the road in no time. More

by Gpvincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 20, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are so pleased we could receive this amazing feedback from you. We strive to be able to provide timely and efficient service to all of our customers upon their visits to us. Hebert's Town & Country Chrysler Dodge Jeep Ram hopes to have the opportunity to serve you again.

May 17, 2022

Jeremy Sims was great! All the staff was very friendly. I highly recommend you all. More

by LSILAS77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
May 17, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for reviewing us and rating us five stars. We're pleased to learn that our team continues to be good at what they do!

May 16, 2022

Took my truck in for service that should have been done prior to purchase two weeks before. Couldn’t ever reach anyone one for questions about my truck. Took my truck in for service and waited for ever bec More

by T.WOODALL.1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tucker
May 16, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. At Hebert's Town & Country Chrysler Dodge Jeep Ram, we take customer satisfaction very seriously and I would like the opportunity to further discuss your service and customer service experience. Would you kindly reach out to me with your preferred contact information? Regards, Mark Hebert Dealership President mark@hebertstandc.com

May 16, 2022

I have had great experiences here at Hebert. On this day I needed my tires rotated. There was no one in the service area and after waiting several minutes, I went next door and was stopped by a More

by taylordior88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 16, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you very much. we sincerely appreciate your feedback. Hebert's Town & Country Chrysler Dodge Jeep Ram would love to do business with you again, and earn the perfect star rating in the future.

May 15, 2022

Got my oil changed and fuel filter changed. Had to bring truck back within 2 days because the turbo housing had a hole in it. They put the wrong air filter in and cost me over $700 in repairs. More

by ROBINROWE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Phipps
May 15, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please email me at your earliest convenience with your contact information. Mark Hebert Dealership President mark@hebertstandc.com

May 15, 2022 -

ROBINROWE63 responded

I feel this should have been covered under warranty. I also feel like this is a rare occurrence with this hole in the pipe coming from the turbo that is right next to the fuel filter. The service tech and his supervisor was not Will to negotiate this with me and charged me full cost for the repairs. I will more than likely use another dealership going forward and will probably be buying 2 more vehicles this upcoming year. My email is robinrowe63@att.net

May 14, 2022

I have never had a more pleasant experience in buying a car!! The staff were amazing! More

by Jodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Graves
May 15, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Jodi, we are very pleased to know our Sales Team provided you with a pleasant buying experience. Hebert's Town & Country Chrysler Dodge Jeep Ram appreciates your business.

May 13, 2022

my service tech (Nate) was great, explained everything that was needed/done thoroughly. the facility was clean on the inside and my wait time was acceptable. More

by TRACYRENEE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
May 14, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Hebert's Town & Country Chrysler Dodge Jeep Ram appreciates you taking the time to leave a review about your experience. We're pleased to learn that our Service Team was able to communicate effectively regarding all of your vehicle needs. Please let us know if there is anything else we can do for you.

May 12, 2022

DALTON the salesman was very helpful & knowledgeable about my Charger..girls in the office was fantastic also. More

by sturgis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Johnson
May 13, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Sturgis, thank you for your high star rating. We're happy to see that your experience with our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 10, 2022

Prompt service for the recalls, oil change and tire rotation. Kevin kept me informed of the work progress while I waited. More

by SSROwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 10, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you, for taking the time to leave your much-appreciated five-star review. Hebert's Town & Country Chrysler Dodge Jeep Ram welcomes you back again at any time.

...
135
...