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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,825 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,825 reviews

May 03, 2022

I came get my oil change. Justin was amazing as always. He always knows who his customers which makes it feel like family. More

by Kashondrous joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 04, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Joseph, thank you for taking the time to write about your experience with our Servie Department. We are glad to learn our team took care of your oil change with care. We are looking forward to helping you out in the future here at Hebert's Town & Country Chrysler Dodge Jeep Ram when you need it!

May 02, 2022

I was pleased with everything that took place during the purchase of my new truck, especially my salesman, Jere Merritt and Nicole Jackson (I think) in financing. Great experience. More

by BobA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Merritt, Juan Ford
May 03, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi! Congratulations on your new truck! Hebert's Town & Country Chrysler Dodge Jeep Ram is happy to know that our Sales Team was able to provide you with an excellent experience and that in the end you were pleased! We thank you for your business and hope to see you again soon.

April 30, 2022

Was impressed with their persistence to correct a recall part that I had ignored for some time. Once I got it to them was fixed in 1 day! More

by kaingroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 02, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Good morning. We are pleased to know that you were happy with our speedy and effective Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for trusting us with your recalled parts. We hope you have a great day.

April 30, 2022

My experience was great. They very friendly,courteous,and knowledgeable. They kept me inform with progress of my vehicle. I would recommend Herbert Town and Country to anyone More

by LeCarlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Burks
May 02, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for that positive rating. Come back again if there’s anything else we can do for you and your vehicle!

April 30, 2022

Service was quick and precise, completed work quickly and as requested , will definitely come back again More

by rac1055
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 01, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us a positive rating!

April 29, 2022

Have bought 2 vehicles at this dealership both time excellent salespeople, excellent service. Would not go anywhere else to buy a vehicle. Awesome staff!!! And service personal... !! More

by BEVBOB2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany/salesperson ....Preston/oil change..tires, Chuck Phipps
May 01, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hebert's Town & Country Chrysler Dodge Jeep Ram for all of your automotive needs. Please don't hesitate to call if you need any help in the future!

April 28, 2022

They were very professional. They worked with us and was not pushy. They understood our situation More

by MOUSE2BEAR2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Apr 28, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the great review. We are happy to learn that our team was able to work with you in your situation. We are happy to assist with any of your future automotive needs at Hebert's Town & Country Chrysler Dodge Jeep Ram.

April 28, 2022

The service there is great and very professional I will always get my services done there More

by JOHNSONBRENDA5044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Robison
Apr 28, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review, Brenda. We at Hebert's Town & Country Chrysler Dodge Jeep Ram are honored to have earned your business and are pleased to learn that you enjoyed a great experience working with our Service Team. Looking forward to helping with any future needs.

April 27, 2022

The salesman was not harassing and did not pressure us to complete the buy. Salesman was Jason Prudehome More

by TWANNAWHITE70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Prudehome
Apr 28, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Twanna, thank you for your 5-star review. We are pleased to learn that our Sales Team provided a positive dealership experience. Looking forward to welcoming you back to Hebert's Town & Country Chrysler Dodge Jeep Ram for any future needs.

April 26, 2022

I have not had a negative visit yet at Herbert's. I and my family have purchased many vehicles from them, and we are always satisfied with everyone there!! More

by trinna.walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 26, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future.

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