
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
Filter Reviews by Keyword
By Type
Showing 2,823 reviews
I went in for just an oil change at the express desk, no one there. Waited a bit 7-8 min, still no one so called main dealer number and she said there should be 2 people there, I said nope. A few minutes la one there. Waited a bit 7-8 min, still no one so called main dealer number and she said there should be 2 people there, I said nope. A few minutes later a guy Justin showed up, he was very apologetic for not being there. They took the car in, did the oil change etc, then I realized I had an email for $10 off service and showed him that and he adjusted my bill. At the end he also washed my car in apology for not being at the desk and asked to rate him a 10 on the reviews. I have been a supervisor myself in healthcare and tho a woman expect a 10 to be perfect. I appreciate the effort to “make it up to me” but have found dealerships rather condescending to females and a 10 is still perfect in my book and they weren’t, I give them a good rating. More
Here was very friendly, sincere, helpful, and patient. We bought a vehicle from him and we live out of state. He helped make the process easy and allowed us to take them time we needed to make decisions We bought a vehicle from him and we live out of state. He helped make the process easy and allowed us to take them time we needed to make decisions. He is available to answer questions and help with any questions or needs of his customer. If you are looking for a vehicle, he is your guy. More
The staff was very Pleasant and patient while I browsed and took my time to make a selection. As a out of state consumer I appreciated the additional effort to obtain the correct plates I needed for handic and took my time to make a selection. As a out of state consumer I appreciated the additional effort to obtain the correct plates I needed for handicap plates Thank you More
Here Everyone was very attentive to my needs and carried out services that weren’t actually a duty but it was a privilege to me. and Tiffany were excellent and went above and beyond standard customer servic out services that weren’t actually a duty but it was a privilege to me. and Tiffany were excellent and went above and beyond standard customer service! More
Great Great Great Great Great I had shopped around four Great Great Great Great Great I had shopped around four different dealerships and landed here i found a better selection with a great deal and excel Great Great Great Great Great I had shopped around four different dealerships and landed here i found a better selection with a great deal and excellent service Thank you Rodney More
Excellent customer service. Had all paperwork ready for a 10 minute close on the car deal. David and his team worked together to address all questions and concerns very efficiently and effectively. Thanks fo 10 minute close on the car deal. David and his team worked together to address all questions and concerns very efficiently and effectively. Thanks for working with me. More
Although your dealership usually fails to communicate by telephone with customers, your actual service is great. My service writer, Shirley, did a great job assisting me. I have a lifetime service agreeme telephone with customers, your actual service is great. My service writer, Shirley, did a great job assisting me. I have a lifetime service agreement I purchased when I bought the Durango. Shirley advocated for a total of three repair items that were covered under the agreement that otherwise would likely not have been covered. The quality of work performed was accurate and timely. I got the vehicle back just in time to go to a long distance doctor's appointment in Austin, TX. I have given up on the idea that anyone at your dealership will ever return a phone message left for the service department! However, I do appreciate the quality of work performed on my SUV and the attitude of your personnel. More
Went to look at keep gladiator and Jere was amazing. He was not pushy and allowed my wife and I the time to decide that we wanted the vehicle. Thanks Jere was not pushy and allowed my wife and I the time to decide that we wanted the vehicle. Thanks Jere More