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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,828 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,828 reviews

December 05, 2020

Mr. Preston was absolutely the best in explaining the service required on my Dodge 2500 Ram. I would recommend Mr. Preston highly to my friends and neighbors. More

by bonniestrozier@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Preston, Chuck Phipps
Dec 06, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the great review, Bonnie! We are happy to see that Mr. Preston went the extra mile to be communicative with your service requirements. Your recommendation is appreciated; please come back at any time.

December 03, 2020

Ken was the best sales person I ever dealt with in my life. Very professional. Very understanding.was a great experience.will be back soon for more purchases.thanks so much ken More

by Vespann11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bell
Dec 04, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Ken. We value your business and we are always here to help!

December 03, 2020

Very quick and done earlier than promised! Kevin kept me informed of the repair status the entire time mr car was there in the shop. More

by WCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 04, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the great review! We will be sure to thank Kevin for providing you with excellent service. We look forward to working with you again!

December 01, 2020

This is the Fourth vehicle I have bought from them. David Rivas is our salesman. We trust him and Hebert’s to always do us right. Would recommend them to anyone looking to buy a vehicle! More

by beachbumburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Peretin, David Rivas
Dec 01, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback and repeat business. We truly appreciate your recommendation. See you next time and happy driving!

December 01, 2020

Dalton was very friendly and courteous. Very professional man. I have Already recommended some friends to him. The deal was worth the drive. I love My new car More

by Velma.clemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Meshell
Dec 02, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for the recommendation and congratulations on your new car. We're so happy to receive your review for Dalton! If there is anything further we can help with, please do not hesitate to reach out!

November 18, 2020

WAY OVERPRICED!!!! UNFAIR PRICING extended warranty is trash and no help. I think things could have been handled different from the beginning, or last time I had transmission work done which was a year ag More

by Jberry197676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Nov 18, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I am troubled to learn about your disappointment regarding our prices and the extended warranty. Your feedback is important to me and I would appreciate the opportunity to discuss this with you further. Please reach out to me at your own convenience. I look forward to connecting with you. Best, Mark Hebert Dealership President mark@hebertstandc.com

Nov 28, 2020 -

Jberry197676 responded

I called and left you a voice message and also left a message with the lady who answered the phone.

October 31, 2020

I’ve got so many Rams I could start my own dealership! Jere & Beau are the best!! Chuck’s service Team is fantastic and keeps you informed... More

by America’s Swimming Pool Co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Beau Hebert, Jason Prudhomme, Jere Merritt, Vernell Richmond, John Bartle, Chuck Phipps, Mike Tucker
Oct 31, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Your review made me smile. I truly appreciate your loyalty and look forward to taking great care of your vehicles in the years to come.

October 25, 2020

This dealership has super amazing employees everytime I have been to this dealership I have been treated with nothing but respect and my time has been very time consuming! They get me in and out. Justin is More

by Sharnae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 25, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the amazing review, Sharnae! We will be sure to thank Justin for providing you with amazing service. We look forward to working with you again!

October 12, 2020

Great place. Been doing business with them for years and they are always willing to work with you. I always deal with Mr Don Williams he will work hard for you. More

by rmccullough53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Williams
Oct 13, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi there, thank you for the kind words with Don! We appreciate your business and hope to see you again.

October 09, 2020

I just had my oil changed and tires looked at recently and everybody from check in to check out were courteous, efficient and respectful. I’ve always had great service at Hebert’s Town and Country ~ Shrev More

by groovydebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Johnson, Chuck Phipps
Oct 10, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for taking a moment of your day to share what a positive experience you had. Thanks for stopping by and we look forward to seeing you at your next oil change milestone!

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