Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,667 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

Directions

By Type

Showing 2,667 reviews

January 05, 2024

Awesome service and very attentive. Got me right in and ordered the part my car needed and got me on my way. Very prompt and professional. More

by djrice05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your high praises of the prompt and professional service you received at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your positive experience keeps us motivated. Thank you for taking note of our attentiveness towards ordering specific car parts swiftly.

Helpful
January 05, 2024

I asked the Lady in the service department to get a price on the parts she said she will call me the next day have not received a call that was December 27 More

by boubby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. We always aim for 100% customer satisfaction I would appreciate the chance to discuss the level of communication you have received from our Service Team regarding a part for your vehicle. Could you please email your preferred contact information to me? Mark Hebert Dealership President mark@hebertstandc.com

Helpful
January 04, 2024

excellent experience thank you very much easy scheduling; easy tire purchase would recommend to others More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate the recognition for our efforts at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's good to know you found scheduling and your tire purchase straightforward. Thank you for recommending us.

Helpful
January 04, 2024

Best dealership experience every time I am there. From service to sales it’s top notch at Herbert’s More

by ajmil13r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Rodd Singleton, Beau Hebert, Don Williams, Roy Graves, Monica Johnson, David Rivas, Chuck Phipps, Ken Bell, Rodney Singleton, Jr
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We value your feedback and appreciate the high rating. It's great to hear that every department at Hebert's Town & Country Chrysler Dodge Jeep Ram has met your expectations consistently. Thank you for choosing us, see you next time.

Helpful
January 04, 2024

No appointment. Just drove up and requested an oil change. All good and very prompt. More

by bbooras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback. It's reassuring to hear that your oil change service at Hebert's Town & Country Chrysler Dodge Jeep Ram was prompt and satisfactory. Thank you for choosing us for your vehicle needs.

Helpful
January 03, 2024

Shirley is very helpful and courteous. She is also very knowledgeable and I will definitely recommend to others. More

by brandonlraab77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Warren , Chuck Phipps
Report | Print
Jan 03, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your recognition of our efforts at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's rewarding to hear that you would recommend us based on your interaction. Thank you for sharing.

Helpful
January 01, 2024

Good dealership who can be customer oriented and decent customer service when it is needed. More

by cevans4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We appreciate your feedback here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I am pleased to see that your experience with our team was customer-oriented. I would, however, like to learn more about the 3-star rating you shared. Would you mind sending me your preferred contact information so we can discuss your feedback in greater detail? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
December 31, 2023

It's good dealership. Can do better with upgrade cleaning for interior of vehicle. Too expensive for what you get More

by Bells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We pride ourselves on continuous improvement, especially in our vehicle interior cleaning service. Your observations regarding cost will be taken seriously at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
December 29, 2023

Everyone was very friendly and efficient. Our salesman was very patient, polite, and informative. We were very pleased with our purchase. We were offered snacks, sodas. Coffee, and water. Bat More

by candsdingler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade
Report | Print
Apr 12, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your praise for our team's friendliness and efficiency at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your recognition of the care taken in maintaining our facilities means a lot, as well as your satisfaction with your purchase. Thank you so much for sharing.

Helpful
December 29, 2023

I always have good customer service at this dealership. I appreciate the consistency they offer. More

by CRPRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 12, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. Your recognition of our consistent customer service is deeply appreciated.

Helpful
1
...
22
23
24
...
267