
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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Lost sale I was in the market for a Jeep Wrangler Unlimited, used or new and I found one used online so I asked for info and a young lady emailed me and said Je I was in the market for a Jeep Wrangler Unlimited, used or new and I found one used online so I asked for info and a young lady emailed me and said Jere Merritt would be contacting me. The Jeep was a 2016 Sahara w/Olive interior Internet Price of $43,004 with a big red banner that says DEMO!! Save $$$!!!!!! makes me believe more money off. It takes him 2 days to find his manager who is driving the car to tell me the car has 3889 miles on it and they could take another $400 OFF and brings the price to $42,604 my counter was $40,000. The next day his message to me was. "At this time our pricing on stock number J6073 for you are good through the end of the month unless extra incentives apply, we have considered your offer and will keep it in mind, thanks for your interest, sincerely. Jere Merritt" I live an hour away and it's not a hard ship for me to go to Shreveport but he didn't even counter, I know they get a lot of phone calls but I hate it when they tell you your getting deal because he puts a BIG RED BANNER on the post and continues by telling me they will keep me in mind. I got an email from Jere today 7-6-16 "Even though it's been about a month since you originally asked us for information on a 2016 Jeep Wrangler Unlimited, I figured I would check in to see if there is anything that I can do to help you with your research and purchase. Since we haven't been able to contact you, I would like to tell you that I am here to make this as simple as possible and that I just need some particulars as far as options - so that I can provide an exact quote with no hassles!" Not once has anybody tried calling me or emailing me since May 26 Believe me he is not about hassles but he's not about serving me either he made me feel as if I was wasting his time. The only reason I didn't give one star was, this gave me reason to look at other cars. Did I say I purchased there before there is a loyalty program that they have, but I didn't bother going into that after me wasting there time. Thank you Jere, but I traveled 3 hrs away May 28 to Mckinney, Tx and purchased a 2016 White on White Rubicon fully loaded w/ Black interior MSRP $48,689 for $45,009. P.S. I still see your 2016 white with Olive Interior that is a demo is still for sale on the internet at the same price. More
David Rivas at Hebert's Town And Country = relax visit My wife and me went to see David Rivas at Hebert's Town And Country in my F250 and left very satisfied, with 2 new vehicles. 1) a new Jeep Cherokee f My wife and me went to see David Rivas at Hebert's Town And Country in my F250 and left very satisfied, with 2 new vehicles. 1) a new Jeep Cherokee for my wife - my daughter and son in law purchased a new Jeep Cherokee from David several months ago and we're very impressed with his assistance. My wife found her car on line and contacted David for appointment. When we drove up he had the Jeep ready for her to test drive. David made this deal very easy and hassle free. 2) A new Ram 2500 with 6.7L Cummings Diesel engine. I told my wife..... then David I wanted to get back into Ram and after a little trade negotiation we had a deal. Oh, I do not want to leave out the fact that Krystal in finance helped seal the deal. I can honestly say David Rivas awesome salesman and of course Krystal in finance made the wife and my Saturday car dealership visit a success. More
Deandrea Graham Mr Rivas was a great salesman I'm so happy with my new jeep!!! He was so friendly and made sure my truck had all the perks I wanted Mr Rivas was a great salesman I'm so happy with my new jeep!!! He was so friendly and made sure my truck had all the perks I wanted More
They Made It Easy Everyone we dealt with at Hebert's was very nice and made the car-buying experience very easy. David was a great salesman that really listened to what Everyone we dealt with at Hebert's was very nice and made the car-buying experience very easy. David was a great salesman that really listened to what we were looking for and didn't try to push anything on us. We will be back for any future vehicle purchases. More
2 cars in 1 day! David Rivas was referred by my daughter. I had msgd him on fb about a Cherokee and set up to test drive, while doing that my husband informed me that David Rivas was referred by my daughter. I had msgd him on fb about a Cherokee and set up to test drive, while doing that my husband informed me that he wanted to go back to a Diesel engine. so David helped him find one and Boom we ended up going home with 2 new vehicles. David was very patient with us and took care of us! And Krystal in finance was awesome as well. our whole experience at Hebert's Town & Country was awesome. We would recommend David Rivas for your next salesman and Hebert's for your next vehicle! More

Good experience My family has bought nine vehicles from this dealership. We have been completely satisfied with all of them. I am sure that we will continue to do b My family has bought nine vehicles from this dealership. We have been completely satisfied with all of them. I am sure that we will continue to do business with them in the future. More
Excellent service! Cameo provided oustanding customer service and we are extremely pleased with our Jeep! He went above and beyond to make sure we were happy with everyt Cameo provided oustanding customer service and we are extremely pleased with our Jeep! He went above and beyond to make sure we were happy with everything. We plan to make another purchase in the next year and know exactly who we will get it from... Cameo! More
Really Positive Experience This is the third vehicle we have purchased from Hebert's Town and Country. Our sales rep, Clifford, was patient and helpful through the test driving This is the third vehicle we have purchased from Hebert's Town and Country. Our sales rep, Clifford, was patient and helpful through the test driving and selection process. We hope to drive our new Jeep until it's a very old Jeep, but when it's time to purchase again, we'll be back! More
In and out with what I wanted. I went to HT&C with a specific car in mind before I even left. Once I arrived Here greeted me and helped my complete my trade-in and I was driving awa I went to HT&C with a specific car in mind before I even left. Once I arrived Here greeted me and helped my complete my trade-in and I was driving away with my new car less that four hours later. Really a painless, enjoyable carbuying experience. More
A great place to purchase a vehicle David Rivas is a very engaging person and was very helpful helping me purchase and understand my new Jeep Grand Cherokee. All of the other personnel I David Rivas is a very engaging person and was very helpful helping me purchase and understand my new Jeep Grand Cherokee. All of the other personnel I dealt with to conclude the sale were also very courteous and helpful. More