Hebert's Town and Country Chrysler Dodge Jeep RAM

Best buying experience ever!! I was so impressed with the way Jere Merritt handled my transaction!! He is very professional and took the time to make sure I was completely satisfi I was so impressed with the way Jere Merritt handled my transaction!! He is very professional and took the time to make sure I was completely satisfied. He, Mark Hebert and Preston Evans worked to make sure it was a great experience. I checked other dealerships and vehicles and Hebert's Town and Country gave me the best deal and worked the hardest to earn my business. I drove other cars and my new Chrysler 200C was the best ride out there. I will recommend them to anyone I know that is buying a car whether it is new or used. More

Excellent customer service Rocky helped me get a vehicle for my wife and for myself for much less than MSRP on both! He was very helpful and friendly. I would refer anybody an Rocky helped me get a vehicle for my wife and for myself for much less than MSRP on both! He was very helpful and friendly. I would refer anybody and everybody I know to this dealership. More

Awesome buying experience! Rocky was so professional and took extra time with making sure all of our needs were met. We will never buy from anyone/anywhere else! Rocky was so professional and took extra time with making sure all of our needs were met. We will never buy from anyone/anywhere else! More

Excellent FAST service Walked in not really expecting to make a purchase that day, just wanted some more info on a particular vehicle we saw on the lot over the weekend. Je Walked in not really expecting to make a purchase that day, just wanted some more info on a particular vehicle we saw on the lot over the weekend. Jere was courteous and answered all our questions and understood what we had to accomplish if we were to purchase another vehicle. Paid off our trade, which was crucial to the deal working as planned. Came back the next day while I was on lunch and signed the paperwork and my wife drove it home. Couldn't be any easier. Jere is an excellent knowledgeable salesman and if I buy another jeep or dodge product at some point in the future I will deal with him anyday. Lucky Britton had the paperwork ready and in a matter of minutes we were on our way (after Jere schooled us on the features of our new vehicle of course). More

Always a great experience I've been here several times looking at different vehicles over the past few months but never buying. Then my car got totalled and I had to actually g I've been here several times looking at different vehicles over the past few months but never buying. Then my car got totalled and I had to actually get a new vehicle! David is a genuine, patient person and great to work with. He hooked me up with a new truck that suited all my needs. I love it! Rod helped make it happen, thank you! And Krystal in the financing was very kind and explained any questions I had. Thanks guys! More

Great company I have been doing business with Mark, Lucky and the crew there over 15 years. One of the best Dealerships in the country. Will buy again I have been doing business with Mark, Lucky and the crew there over 15 years. One of the best Dealerships in the country. Will buy again More

Great experience. I've been to a lot of dealerships before. This is one of the first ones that didn't have pushy salesmen. He let me choose what I wanted and didn't try I've been to a lot of dealerships before. This is one of the first ones that didn't have pushy salesmen. He let me choose what I wanted and didn't try to push anything extra. Very professional and courteous. I will definitely be back again in the future. More

Easy to work with! I went on my lunch break one day just to look at the Jeep Patriot, little did so know I'd be getting one a few days later! David and Beau were awesome I went on my lunch break one day just to look at the Jeep Patriot, little did so know I'd be getting one a few days later! David and Beau were awesome and helped me out. They had to the particular vehicle I wanted from Texas. David had everything ready for me when my vehicle got to Shreveport. Definitely had a great team helping me out. Thank you David and Beau for everything!!! Now me and Isabella are ready to take on the road in our new Jeep!!!! Thanks again, Kelsi and Bella More

Buying experience Buying my new car was easy no high pitch sales and good price for my-trade. The dealership was kind and worked fast in all ways. Buying my new car was easy no high pitch sales and good price for my-trade. The dealership was kind and worked fast in all ways. More

AVOID HEBERT TOWN & COUNTRY! I bought a new car from this dealership in 2013. I have had CONSTANT problems with my vehicle and after close to a dozen trips to Hebert, nothing has I bought a new car from this dealership in 2013. I have had CONSTANT problems with my vehicle and after close to a dozen trips to Hebert, nothing has been resolved. I recently discovered that NONE of my previous service visits were even logged in their computer system except for oil change related information and general maintenance tasks (vehicle inspection, fluid levels, etc.). They have also broken parts on my vehicle and covered up the damage, put the wrong oil in my car, left parts off, ignored specific requests, etc.. Hebert's service department has caused more damage to my car than they've attempted to repair. They keeps resetting any check engine lights rather than finding the root cause of them and/or attempting to repair my vehicle. Of course, none of the check engine light occurrences were logged in their system. On my last visit, the service staff seemed to treat me as if I lied about bringing in my car previously. At this point, I have contacted Chrysler Fiat Group for help as a last resort. I'm just very thankful I kept all videos, pictures, phone recordings, etc.. More