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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,672 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,672 reviews

October 26, 2023

Great experience buying a new car! I highly recommend! Easy…very pleased with customer service! More

by blueeyeteacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach , Hebert's Town & Country
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Oct 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thanks for this glowing review and recommendation! It is so fantastic to know our Sales Team provided you with a great purchasing experience. Come see us here at Hebert's Town & Country Chrysler Dodge Jeep Ram again soon!

Helpful
October 26, 2023

Great personal service! This was my first experience, but it won’t be my last! Friendly, knowledgeable, and easy to work with! More

by blueeyeteacher
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thanks for this glowing review! It is so great to know our Service Team provided you with a great first experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Knowledgeable, friendly, and easy-to-work with assistance is always valued here. Come see us again for any of your future vehicle needs.

Helpful
October 26, 2023

Employees always professional. Tech person keep me informed. Waiting area nice. Easy check. Did not need to wait long. More

by slcobbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 27, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you are consistently pleased with the high level of customer care from our professional Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

Helpful
October 26, 2023

Best service in town I will not go anywhere else to get service on my vehicles More

by LETSGEAUXHUSTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Lauren , Mark Hebert, Jason Prudhomme, Jere Merritt, Walt Gerard, John Bartle, Chuck Phipps, Mike Tucker, Hebert's Town & Country
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Helpful
October 26, 2023

Service was excellent we were so thankful for chuck helping us depend Sevice well satisfied More

by chalko8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Our Service Team strives for a high level of customer satisfaction in all aspects of our dealership here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Excellent reviews like yours help us to continually improve to be the best.

Helpful
October 26, 2023

The dealership it self is great a lot of the sales personal are very nice and helpful. I just wish that the maintenance guys that change the oil. Would clean the oil off the hood and all the greasy ha More

by jeremyj.triplett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Johnson, Chuck Phipps
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Helpful
October 25, 2023

They fixed both fuel pumps in my car which I only needed one but they went ahead and did both for more money which would have been fine, if I didn't get my car back and saw that that broke my oil dip stick More

by Casandra Pennywell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
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Oct 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Casandra, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Mark Hebert Dealership President mark@hebertstandc.com

Helpful
October 25, 2023

Team was very responsive to my needs. Everyone I encountered were very helpful. Especially the shuttle driver More

by rlnowaiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for this stellar five-star review! We are thrilled our Service Team was helpful and responsive to your needs to ensure you had a great visit. We're delighted you appreciate the shuttle service. Please reach out to Hebert's Town & Country Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
October 25, 2023

Chuck Phipps and his team were outstanding and very responsive to my needs and timelines. Damien took control of the service to be provided and kept me fully informed as to progress providing updates. More

by donbrittan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Roderick , Chuck Phipps
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Oct 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this positive review of your experience with our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We enjoyed reading that we have earned your future business and of the very responsive and outstanding process you had with us. Your feedback is greatly appreciated.

Helpful
October 25, 2023

Herbert’s T & C is a good dealership for auto maintenance. They seem to genuinely care about the customer. More

by mark439pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Mark, thanks for this awesome review! It is so great to know our Service Team always provides genuine assistance while working on your maintenance. Come see us here at Hebert's Town & Country Chrysler Dodge Jeep Ram for any of your future automotive needs.

Helpful
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