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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,672 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,672 reviews

October 16, 2023

They took care of my car well. It would have been nice if they would have gone a little above and beyond and ran my car through the wash. More

by djrice05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Helpful
October 16, 2023

Every place I go should enjoy such a dedicated, fine group of employees as the team Mark Hebert has at Town and Country. It is always a pleasure to see them. More

by bestestates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ebarb, Justin, Nate, Deidra, all of the Express lane gang., Mark Hebert, Preston Evans, Zach Caulk, Chuck Phipps, Hebert's Town & Country
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Oct 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we're so happy to learn that you continuously receive a positive experience from our dedicated and pleasant team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We strive to provide the best service for our guests, please reach out directly if there's anything more we can do for you in the future.

Helpful
October 14, 2023

wonderful people . .efficient, professional and very thorough … this is my fourth Jeep … first purchase from Hebert Jeep…won’t be my last … Beau and Jerry are pure cla More

by Betty Schmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry …management…papwrwork, Beau Hebert, Chuck Phipps, Hebert's Town & Country
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Oct 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, Betty. Thank you for choosing to do business with us at Hebert's Town & Country Chrysler Dodge Jeep Ram, we are thrilled to have gained you as a valued customer. Efficient care, wonderful interactions, and easy experiences are always our Sales Team's goals. Congratulations on your new Jeep! We look forward to seeing you again.

Helpful
October 14, 2023

Lack of communication’and not getting stuff oder when your told they we’ll get it ordered and don’t do it More

by lzestes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rivas, Chuck Phipps, Juan Ford, Tiffany Farley
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Helpful
October 14, 2023

They always are helpful when we have repairs or need help with all of our vehicles. More

by k.pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Hebert , Chuck Phipps
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Oct 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team are helpful and provide efficient services with every visit. Please reach out to Hebert's Town & Country Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
October 14, 2023

Very professional and kind will tell other folks about Heberts ur service department was very helpful More

by jgodwin1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Evans, Chuck Phipps
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Oct 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this excellent review and recommendation for our Service Team. It is always a pleasure being able to provide professional care and kind interactions to our customers. Let us know if Hebert's Town & Country Chrysler Dodge Jeep Ram can do anything else for you.

Helpful
October 12, 2023

HOMETOWN FRIENDLY! JERE MERRIT AND JASON PRUHDOME GOT ME JUST WHAT I WANTED AND THE DEAL I NEEDED! More

by mikepipes
Recommend Dealer
Yes
Employees Worked With
Jason Prudhomme, Jere Merritt
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Oct 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Mike, thank you so much for your five-star review. It is wonderful to see that our Sales Team provided you with friendly assistance at Hebert's Town & Country Chrysler Dodge Jeep Ram and we welcome you back anytime.

Helpful
October 11, 2023

Very friendly people. I have received good service for many years and have recommended Hebert’s to my family and friends. More

by gemharville
Service Time
Recommend Dealer
Yes
Employees Worked With
Lucky, Frank
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Helpful
October 10, 2023

From the owner , the sales rep, and the service department is excellent! They treated me well and every department! More

by welch.darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in service, Mark Hebert
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Oct 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to learn that you are impressed with all of our departments at Hebert's Town & Country Chrysler Dodge Jeep Ram. Should you need anything, please don't hesitate to reach out to us.

Helpful
October 10, 2023

So,first thing this morning I realize after spending half of my day off up there getting tires put on my truck.my wheel lock is missing and you jack wagons put the wrong size tires on my truck More

by XBOXDJA1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
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Helpful
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