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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,667 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,667 reviews

September 18, 2023

Service department was no help at all. . would not fix my ram 2500!! Mo more ram More

by KTATER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Report | Print
Sep 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to further discuss your experience with our Service Team regarding your RAM 2500. Can you please email me with your preferred contact information? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
September 18, 2023

Tiffany was quick and efficient with all of our paperwork. She was quite clear with any extra details or necessary information while we completed signing. We thoroughly enjoyed our experience with More

by Denise Jeansonne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Rivas, Tiffany Farley
Report | Print
Sep 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this 5-star review with us, Denise. We're glad to know that you were pleased with our Sales Team's efficient work during your visit at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a fantastic day.

Helpful
September 18, 2023

They are awesome to work with. Thanks goes out to Jere Merritt @ Hebert’s Town & Country! More

by Kedice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
Report | Print
Sep 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the positive review of your experience with Hebert's Town & Country Chrysler Dodge Jeep Ram. Your feedback is appreciated.

Helpful
September 17, 2023

Great customer service very nice people over all I had a great experience god bless More

by Steven.marshall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Sep 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for the highly-rated review. We are happy our team was able to provide great customer service and meet all your needs. We hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your automotive needs.

Helpful
September 17, 2023

I was very pleased with the Dealership. As to the amount of harassment I got over the survey I already sent in. It does change my mind just a little bit. More

by ramm206431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Sep 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for your positive review and feedback. It is great to know that you were pleased with the service you received from our accommodating team. Should you need anything, please don't hesitate to reach out to us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
September 16, 2023

Got my eco diesel back to running smoothly again after my clogged injectors and leaking hose. Thank you More

by Eric0109
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Chuck Phipps
Report | Print
Sep 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your amazing review and rating, Eric! We are so glad that our Service Team could get your vehicle running smoothly again and it would be our pleasure to assist you with anything else at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
September 16, 2023

Jeremy Tate went above and beyond to ensure that I was satisfied as a customer. More

by anewcreatureinhim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate
Report | Print
Sep 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, we're so happy to receive your excellent review and learn that our Sales Department was able to go above and beyond to ensure that you were satisfied! Please let us know if there is anything else we can do for you here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
September 15, 2023

My stay was very pleasant, cool and accepted because of the heat, staff was very nice and informative. It didn't take long to change my oil even though I had no appointment. I was an out of town walk in. V More

by mclartyevelynd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a, Chuck Phipps
Report | Print
Sep 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this positive review of your experience with our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We enjoyed reading about the very pleasant oil change experience you had here with us. Your feedback is greatly appreciated.

Helpful
September 15, 2023

We had an amazing experience with everyone there at the dealership… Love it . Everything we ask for was taking care of. More

by jwood1462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodd Singleton, Beau Hebert, Roy Graves, Monica Johnson, David Rivas, Ken Bell, Juan Ford, Rodney Singleton, Jr, Tiffany Farley, Shane Nicholson
Report | Print
Sep 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for the five-star review. We are happy our team was able to meet all your needs and expectations. We hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your automotive needs. Take care!

Helpful
September 14, 2023

As always great. Staff was very professional, friendly and courteous. My service was done as promised. More

by JANIS4413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Sep 14, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Janis, thank you for your positive feedback! We are happy to learn that you continue to receive friendly and courteous service from our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram and we hope you take care.

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