Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,826 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

Directions

By Type

Showing 2,826 reviews

August 25, 2023

Hebert's Town and Country has the best service department. Always courteous, easy to communicate with and my jeep is repaired in a timely matter. Highly recommend! More

by pam4727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 26, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your recommendation and 5-star review, Pam! We are excited to know you had such a courteous and quick experience with our Service Team. Please let us know if you have any additional questions or concerns and thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 24, 2023

As soon as we drove up someone came out to help us an helped us get a deal More

by Angelaritter19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Johnson, Rodney Singleton, Jr
Report | Print
Aug 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to know that our Sales Team immediately took care of you and helped you get a great deal. Your business is valued and we look forward to seeing you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 24, 2023

Although they are always very busy, and it feels like service takes longer than it should, they have been extremely pleasant and helpful and the job gets done right. More

by HunterUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service. Christian the service tech. Mary the concierege., Chuck Phipps
Report | Print
Aug 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thanks for this amazing review! Pleasant and helpful assistance is always valued here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We always strive to provide excellent assistance no matter how busy we are here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Come see us again for any of your future vehicle needs.

August 23, 2023

Excellent customer service representative! She was knowledgeable and did not pressure me for add ons. Such a difference from what I deal with at the Honda dealership with my other car. More

by Casone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A woman in the service dept at the front desk.
Report | Print
Aug 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thanks for this amazing review. Knowledgeable and comfortable assistance is always valued here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Come see us again soon!

August 22, 2023

Courteous staff and knowledgeable technicians clean and fresh facilities. Would recommend to anyone. Explanations of work done was very clear More

by mtatum7825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Roy Graves, Walt Gerard, Chuck Phipps
Report | Print
Aug 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are so honored to read your amazing five-star review. Our courteous and knowledgeable Service Team and techs are always here to help and explain the work being done to best meet your needs. Thank you for your kind recommendation to Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 22, 2023

Great. The lady in service was great. Nice and talked with me on everything. Clean More

by vickiebh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in oil change department , Vernell Richmond, Chuck Phipps
Report | Print
Aug 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for leaving us 5 stars and a positive feedback. We are so happy to know that our Service Team was informative, and great to talk to on your visit. Your business is valued, and please don't hesitate to reach out to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 22, 2023

Preston Evans in service was great and confirmed I did not have an oil leak as I had previously been told. Gave me piece of mind and confidence in my vintage Wrangler. Kem Smelser in the Body shop did and More

by elkhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kem Smelser in the Body Shop was very helpful nd did a great job. Four star service., Chuck Phipps
Report | Print
Aug 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind five-star review. We are very happy to know Hebert's Town & Country Chrysler Dodge Jeep Ram is great for your car service needs. We are grateful for your trust in our Service Team to do an outstanding job repainting the hood of your Jeep Wrangler and give you piece of mind by checking for any leaks you might have had. It is an honor to have your business and we are always here to help.

Aug 23, 2023 -

elkhorne responded

Thank you very much for the professionals at Herbert’s like Preston and Kem.

August 22, 2023

Great Experience! Heberts made the Jeep buying process so easy. I will never go anywhere else! More

by laurenwood04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Beau Hebert, Jason Prudhomme
Report | Print
Aug 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram for your car-buying needs and for leaving a positive five-star review. Our Sales Team is proud to have made your process easy and provided you with a great experience. Congratulations and we are so pleased that you won't go anywhere else.

August 21, 2023

Beau and Dalton made my experience so pleasurable everything was quick and easy. I love the truck they put me in. It has all the features that I need for my daily use. More

by Amaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton , Beau Hebert
Report | Print
Aug 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Congratulations on your new truck! We are delighted to know you had such an easy and quick buying experience with our Sales Team. Do not hesitate to reach out to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram if there's anything else we can do for you.

August 21, 2023

Always Outstanding Customer Service, waiting area Always clean and neat, stocked with snacks, all Employees are Always polite and outspoken, I Love it!!!... More

by BigHop1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Hebert's Town & Country
Report | Print
Aug 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are proud to see that you had an outstanding experience. Thank you for taking the time to review our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

1
...
58
59
60
...
283