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Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
2,849 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models.
Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Verified Customer
July 11, 2023
I purchased a Ram 1500 in March of 2023, upon purchase the dealership was supposed to send for my car to be titled, taxed, and registered in Ohio. Well, after over three months the dealership still has no the dealership was supposed to send for my car to be titled, taxed, and registered in Ohio. Well, after over three months the dealership still has not titled my truck in Ohio. I called the dealership for the first time after the purchase of my truck around 4 May, as my 30 day tag had expired and I required another tag. The title specialist, Bridgett, would not answer her phone, nor would she return my call after leaving several voicemails. After calling numerous times throughout the process, I finally was able to get ahold of a manager, Jason. Jason was not very helpful and led me to believe the hold up with my license plates and registration was they couldn't transfer the tag from my last truck to my new truck since it was in a fire. He the stated they were going to send away for a new tag. Later that day after speaking with Jason, He called me and told me that they could transfer the plates they just needed a picture of my 2023 registration, which I sent. at that point, Jason cut off all communication, despite me not having a new temp tag. I had to call numerous times before I reached the GM of the store, Mr. Tony Dingler. At this point, Tony was a little helpful and was able to get me a new 60-day tag. That all ended when that 60-day tag was expired. After calling day after day, hour after hour, leaving numerous voicemails for managers, the title specialist, and Mr. Dingler, my phone calls went unanswered. I went to the Ohio DMV and my vehicle hasn't even been titled. You cannot get plates and registration until that is complete. The company has no clue when my vehicle will be titled which also prevents me from getting plates in person. When I have asked to speak to the owner the front desk states he is never available or in a meeting. More
by dfafosu13
Employees Worked With
Tony Dingler, Jason Prudhomme, Hebert's Town & Country, Shane Nicholson
July 11, 2023
Friendly team - beautiful new facility! Loved the paperwork processing experience using the big touch screen. Fast and could actually read all the fine print as we went along. Loved the paperwork processing experience using the big touch screen. Fast and could actually read all the fine print as we went along. More
by Dana
Employees Worked With
Mark Hebert, Chuck Phipps, Hebert's Town & Country
July 09, 2023
It took two hours for an oil change. I understand I'm not the only customer, but when you call in advance and they tell you it only takes about 20 minutes I think they should clarify tha I understand I'm not the only customer, but when you call in advance and they tell you it only takes about 20 minutes I think they should clarify that means once they get to your vehicle. Also, once work was completed on my vehicle the technician brought it out and parked it in front of the waiting area. When he handed off the key fob to the service desk, I thought they would call me up in a couple of minutes to tell me I was ready. I sat for about another 10 minutes and finally went up to the desk and asked if I was ready. They had the paperwork sitting right there, so not sure why I wasn't called up sooner as they didn't seem to be working on any other customer's paperwork at that time. Other than that, no issues. More
by edwardbradford
Employees Worked With
Chuck Phipps
July 08, 2023
Truck was brought in for first oil change and couple days later noticed oil spots in my garage. Brought it back and they said they couldn't find anything wrong with it. Out of town on business but will check later noticed oil spots in my garage. Brought it back and they said they couldn't find anything wrong with it. Out of town on business but will check again for spots when I return. More
by JB
Employees Worked With
Chuck Phipps
July 07, 2023
The dealership is always clean and the staff is okay. Customer service could be better in the service department. Some of the advisers don’t seem to friendly. Customer service could be better in the service department. Some of the advisers don’t seem to friendly. More
by JONES_JESSICA1985
Employees Worked With
Shebly, Rodney Singleton, Jr
