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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,849 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models. Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,849 reviews

July 06, 2023

Only problem I had was they told me they added windshield fluid, and it was still empty. More

by aknighten28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Prudhomme, Chuck Phipps, Rodney Singleton, Jr, Hebert's Town & Country
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Jul 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback. If you would like to discuss your recent service experience in greater detail, please feel free to reach out to me. I look forward to speaking with you. Best regards, Mark Hebert Dealership President mark@hebertstandc.com

July 05, 2023

People were polite and efficient. Washed my car for me. Everything went fast. i enjoyed talking old salesman. More

by 2019carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Williams, Chuck Phipps, Hebert's Town & Country
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Jul 06, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Carol, thanks so much for this great review. Polite and efficient service is always valued here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We are so happy to know your process was quick and our Sales Team went above and beyond you. Come see us again!

July 05, 2023

Very friendly and professional. I have been buying vehicles from them and using their service department for almost 30 years. I can't say anything but good about them. More

by MASTERBUILDER_
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Walt Gerard, Chuck Phipps
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Jul 06, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are excited to read that our team was professional and friendly ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

July 05, 2023

If I could give no stars I would. Bought a Certified Used 2021 Jeep GR Summit six months ago and already having issues. The FM antenna ($808) never worked and now the Service Airbag S More

by fopalena
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
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Jul 07, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for your review. Our goal is to provide great service for every customer, and I would like the opportunity to discuss your feedback regarding your vehicle and the level of communication you've received. Can you please reach out to me directly? Best regards, Mark Hebert Dealership President mark@hebertstandc.com

Jul 07, 2023 -

fopalena responded

I'd love to discuss. Please send me your direct number or email address. Thank you

July 04, 2023

Jeremy Tate helped me get my Grand Cherokee! He was very professional and made sure I was satisfied with my purchase. I would recommend Heberts to everyone!!!! More

by bylindarieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Farley
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Jul 05, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Bylinda. Congratulations on your new Jeep Grand Cherokee. Thank you for taking the time to share your great experience with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our Sales Team looks forward to working with you in the future.

July 03, 2023

Vehicle serviced, spent $536, put Jeep back in shop at Dallas Dodge Jeep, same faults. Shelby was very nice, but I was overcharged for service because my Jeep had to go back into another Jeep Dealership, More

by enmarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Mayo
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Jul 03, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I would like to have the chance of connecting with you regarding the repairs that our Service Team performed on your vehicle and the communication you have received after. Please use the email below to send me the best contact information to reach you at. I value your time and look forward to speaking with you, Mark Hebert Dealership President mark@hebertstandc.com

July 03, 2023

I was very pleased with the service. Lauren and her team in Express Service were very courteous and efficient. More

by jmorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jul 04, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram is proud to read that you had a courteous and efficient experience with us. Please do not hesitate to reach out if we can do anything else to assist you.

July 03, 2023

Best place to take my Dodge Ram for service and my next truck I will purchase from Heberts!! More

by abigailsgiftsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Walt Gerard, Chuck Phipps
Report | Print
Jul 04, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Abigailsgiftsinc, we really appreciate your great review of our Sales Team. It's our hope that you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all of your automotive needs. Take care.

July 02, 2023

Jere Merritt was fabulous at Hebert's Town and Country! I had a great experience from not only my amazing salesperson but the whole staff! The finance person was very thorough and explained everything wher More

by Andyrenee1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Merritt , Jere Merritt
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Jul 04, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your superb rating and review! Our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram is extremely grateful to know that you received great customer service during your car-buying experience. We look to make long-lasting relationships with customers. Enjoy making memories with your new vehicle, come back and see us again soon.

July 01, 2023

Mrs Monica is wonderful to work with. Made us feel right at home. From start to finish everyone went out of their way. More

by Fancyboyshreve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Peretin, Monica Johnson, Mike Tucker
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Jul 03, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for your amazing review and rating. We are so glad that our staff went above and beyond to provide you with a wonderful experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please don't hesitate to let us know if there is anything else we can do for you.

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