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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,826 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,826 reviews

June 25, 2023

Didn't follow up to contact me on trading in my truck after 2 days. More

by karron.lofton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
Jun 27, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I appreciate you bringing this to my attention. We take customer satisfaction very seriously and I would like to learn more about your communication with our team. Would you kindly reach out to me directly at your earliest convenience? Mark Hebert Dealership President mark@hebertstandc.com

June 24, 2023

Everybody is always so nice and considerate. Tony dingler is such an amazing person. He made it possible to get our dream vehicle. We had some odds against us but he made it possible and we are More

by myles.cavazos
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony dingler , Shane Nicholson
Jun 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Myles, thank you for your kind review of Hebert's Town & Country Chrysler Dodge Jeep Ram! We are thrilled to learn that you had such a great experience with our Sales Team and we congratulate you on your new Jeep. Please feel free to reach out if there is anything else we can do for you, take care!

June 24, 2023

They are always timely and efficient at what the do. Have always been courteous and kind More

by jamesagibson76
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Jun 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for leaving your positive 5-star review. It excites us to learn you have experienced efficient and timely service from our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please have a fantastic day.

June 23, 2023

I love the customer service, my service advisor (Nate) is very well trained and knowledgeable about what is best for my vehicles. Mr. Chuck along with him is always there, and he too is very much loved and a More

by CH
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nate and Justine along with Mr. Chucks secretary., Preston Evans, Chuck Phipps
Jun 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for this wonderful feedback regarding our very well trained and knowledgeable Service Team who always provide a job well done for you. I would welcome the opportunity to discuss the 3-star rating you have provided and discuss any additional feedback you may have relative to this rating. When you get a chance, please email your preferred contact information to me so we can discuss this in greater detail. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

June 23, 2023

Great interactions, and great job on new dash installation. Do to office change over the repair/ replacement was delayed. I do recommend them for their services or repair needs. More

by rjsmschrader
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy Graves, Chuck Phipps
Jun 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your feedback and for leaving us a positive review. Our Service Department appreciates your recommendation. We hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your automotive needs.

June 23, 2023

Dalton was a pleasure to work with in a new vehicle purchase. Service department has always been a 10/10 - one of the best dealerships in North Louisiana. Chuck communicated through the entire repair More

by tomjones2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dalton Meshell, Chuck Phipps
Jun 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are honored you took the time to leave us a five-star review. It makes us happy to know that you enjoyed working with our friendly Service Department during your entire repair process. It truly means a lot to us to learn that you find Hebert's Town & Country Chrysler Dodge Jeep Ram to be the best dealership in North Louisiana. Your business is valued and we hope you continue to always choose us.

June 23, 2023

I came to get my oil changed and fluids topped off. When I left I tried to use my windshield wipers and nothing came out. I returned and asked why it wasn’t topped off. I watched the tech bring my car More

by danielsmelinda
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Jun 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Our Service Team here has received your feedback and the opportunity to discuss the specifics of your oil change and fluid top-off would be greatly appreciated. Please reach out, at your convenience, so we can discuss this in greater detail. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

June 23, 2023

Nate does a great job taking care of our vehicles. Very attentive, great communication. They all do a great job More

by swalljr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate, Chuck Phipps
Jun 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us a five-star review. It is wonderful to know that our attentive Service Department does a great job taking care of your vehicles while showing great communication skills. If you ever have any future needs, we are always here to help at Hebert's Town & Country Chrysler Dodge Jeep Ram.

June 22, 2023

Had an oil change with tire rotation. The service was prompt and professional. I was given a cell number to contact my service provider with any concerns. More

by carolbkemp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Jun 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Carol, thank you for your feedback. We are so glad that your oil change and tire rotation went well at Hebert's Town & Country Chrysler Dodge Jeep Ram, please feel free to let us know if there is anything else we can do for you.

June 22, 2023

Don was a great help to me he did not let me leaven until he know I was happy with my purchase he showed me cars all over the lot I was ok with one but he could tell that I was not completely happy so he tol More

by Marionthompson4356
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Williams
Jun 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was helpful while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed an efficient car-buying experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Congratulations on your new Jeep Compass!

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