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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,672 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,672 reviews

February 19, 2023

it is Okay, still no help on the service contract that I paid $2,000.00 for. More

by msistrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Feb 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review and would like to discuss the feedback you've shared regarding your service contract. Can you please contact me when you have a moment? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
February 19, 2023

The whole team worked to find exactly what I needed and all transactions were complete within the day. More

by ericrpowell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach young, Mark Hebert, Don Williams, Chuck Phipps, Hebert's Town & Country
Report | Print
Feb 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are happy to see this 5-star review for our Sales Team and learn that they could come through for you and help you find a car that is perfect for you. Thank you for taking the time to write this review and for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a wonderful day.

Helpful
February 17, 2023

It was a pleasure to do business with Hebert Town & Country. My salesman Zack was wonderful. I would recommend he to everyone. More

by MIXMASH2
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Feb 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! Our Sales Team is proud to read that they could provide you with a pleasant experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for the recommendation, and we look forward to seeing you again!

Helpful
February 15, 2023

Great place to do business. Jason and Shane took care of me even when it was not their job to do so. More dealerships should model themselves after you all. More

by kmoore21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Prudhomme, Shane Nicholson
Report | Print
Feb 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

You deserve nothing but the best. Our Sales Team is grateful to receive your five-star rating and review and to know you were satisfied with the quality care you received from Hebert's Town & Country Chrysler Dodge Jeep Ram.

Feb 16, 2023 -

kmoore21 responded

If you are in the market for a new vehicle, I suggest you give Hebert's a close look. They will take GREAT care of you.

Helpful
February 14, 2023

Nice and friendly staff the place is always clean they get your vehicle in and out quickly. More

by dtaylor688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , Chuck Phipps
Report | Print
Feb 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Our team is glad to have taken care of your vehicle service, all while providing you with friendly and efficient service. Let us at Hebert's Town & Country Chrysler Dodge Jeep Ram know if there is anything else we can do for you.

Helpful
February 13, 2023

Awesome place to do business! Great staff and facilities. Service Dept . was Awesome. Highly Recommend. More

by RSIMMONS0571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Preston Evans, Vernell Richmond, Walt Gerard, Lee Robison, Zach Caulk, Chuck Phipps, Hebert's Town & Country
Report | Print
Feb 13, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review. It was a pleasure to do business with you here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a great day.

Helpful
February 11, 2023

Our experience was great! Rodney Jr took care of us with professionalism and he valued our time. The negotiations were smooth and we got the deal we wanted! We will definitel More

by Tntparker104
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
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Feb 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this perfect rating and review. Here at Hebert's Town & Country Chrysler Dodge Jeep Ram, it was our Sales Teams pleasure to provide a top-notch car-buying experience. We thank you for your business.

Helpful
February 10, 2023

I came in the service guy at the front desk was nice and professional. I waited maybe 20 minutes and I was done . The front desk guy came and got me and sent me on my way More

by thereieffect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Feb 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are delighted to see, from this 5-star review, that you received a very efficient visit with our Service Team. Thank you for taking the time to let us know. We appreciate your business at Hebert's Town & Country Chrysler Dodge Jeep Ram and welcome you back anytime.

Helpful
February 10, 2023

I highly recommend Hebert’s. I’ve used them for over 17 years. From sales to service, everyone is friendly and courteous. More

by trekkerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Evans
Report | Print
Feb 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are delighted to see that our team consistently provides you with excellent, 5-star service at every visit. Thank you so much for your loyalty. Our team at Hebert's Town & Country Chrysler Dodge Jeep Ram truly appreciates our great customers like you.

Helpful
February 09, 2023

Uncourteous Ignored by one employee Confusion with email coupon Hey, said 3.6 engine require 6 quarts. Manual indicated 5 quarts More

by tjchfsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jere Merritt, Chuck Phipps
Report | Print
Feb 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback with us. I would like the opportunity to speak with you about your coupon inquiry and your interaction with our staff. Please email me your preferred contact information to discuss this further. Best, Mark Hebert Dealership President mark@hebertstandc.com

Feb 10, 2023 -

tjchfsl responded

Tjchfsl@aol.com

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