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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,826 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,826 reviews

May 20, 2023

Roy has been very friendly and nice to work with. Before I drove my car off the lot the first time, the driver’s heated seat did not work. After waiting five months for a part to come in, I dropped o More

by mark.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy in Service , Tiffany Farley
Report | Print
May 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Mark, Thank you for sharing your feedback. It would be appreciated to have the chance of speaking with you regarding your vehicle's heated seat controls and the 3-star rating you have left Hebert's Town & Country Chrysler Dodge Jeep Ram. Please feel free to send me your preferred contact information at your convenience. I look forward to connecting with you. Mark Hebert Dealership President mark@hebertstandc.com

May 20, 2023

People pleasing customer service. They go way above ordinary to make you happy and get it done. More

by AL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Rodd Singleton, Beau Hebert, Chuck Phipps, Hebert's Town & Country
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May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review. We are here if you need any further assistance.

May 20, 2023

Everyone was very nice, kind professional and they informed me of everything I needed to fix my car. More

by lbaker-olivebranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review and for your kind words. We are thrilled that you found our Service Team to be nice, kind, professional, and informative about your vehicle service. If you have any more questions or need any further assistance, please don't hesitate to let us know at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a great day!

May 19, 2023

Service was great. Thank you guys for taking care of me. Will definitely recommend others. More

by taquishahogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review and recommendation. We are here if you need any further assistance.

May 19, 2023

Got my oil changed quickly and checked two recalls. Service was quick and easy process. More

by Opal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Opal, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram as your first choice for having your oil changed and recalls checked.

May 19, 2023

After you changed my oil I had a oil leak and also my tires were not rotated but i was charged. More

by EDWINEHAWKS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Report | Print
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We value customer feedback and would appreciate the opportunity to speak with you about an oil change, a leak, a tire rotation, and your recent experience with our Service Team. At your earliest convenience, please initiate contact directly so we can discuss this further. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

May 18, 2023

This dealership is outstanding in all aspects from sales,parts and body shop. I will use this place in the future More

by earl.nicholson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernell Richmond, Walt Gerard, Lee Robison, Chuck Phipps, Tiffany Farley
Report | Print
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review. We are here if you need any further assistance. Have a great day.

May 18, 2023

I am really pleased with the service and information I was kept up to date with. Roy's stayed on top of the status and assisted with the warranty claim to make sure they had me covered. Time wise, in toda More

by Ben B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy (service advisor) , Chuck Phipps
Report | Print
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you, Ben. We are excited to have you as a valued customer and receive your five-star review. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with at Hebert's Town & Country Chrysler Dodge Jeep Ram.

May 17, 2023

He was very nice, respectful and very helpful to all of my concerns and needs More

by tekishasudds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Burks, Chuck Phipps, Rodney Singleton, Jr, Hebert's Town & Country
Report | Print
May 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we appreciate your five-star review. We're thrilled to know that our friendly team was respectful and helpful to your needs at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please let us know if you have any further questions and thank you again for choosing us.

May 17, 2023

I am just Typing because you can’t just skip this box to proceed. I More

by ewd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
May 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive review for us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

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