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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,840 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models. Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,840 reviews

May 12, 2023

Clean Responsive to concerns Goes over findings Friendly Relatively quick Courteous Gives recommendations when needed More

by Rbrandhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
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May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive rating and review for us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We are happy our Service Team was able to assist you with such outstanding customer service. We thank you for your business.

May 12, 2023

Pretty easy to get a service appointment, service department is friendly. My service advisor seemed like he was overwhelmed in work and didn’t process my warranty work correctly, if I didn’t know the More

by jjermeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
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May 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to our attention. If you would like to discuss your warranty or your recent experience with our Service Team, please feel free to contact me at your convenience. I look forward to speaking with you. Best regards, Mark Hebert Dealership President mark@hebertstandc.com

May 11, 2023

Great servive for my Ram 1500 Big Horn! Will definitely come back for the next service date! More

by fugginsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for leaving us a five-star review. We are thrilled to know that you enjoyed working with our Service Team while servicing your RAM 1500 Big Horn. Please keep Hebert's Town & Country Chrysler Dodge Jeep Ram in mind for your future automotive needs.

May 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for leaving us a five-star review. We are thrilled to know that you enjoyed working with our Service Team while servicing your RAM 1500 Big Horn. Please keep Hebert's Town & Country Chrysler Dodge Jeep Ram in mind for your future automotive needs.

May 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for leaving us a five-star review. We are thrilled to know that you enjoyed working with our Service Team while servicing your RAM 1500 Big Horn. Please keep Hebert's Town & Country Chrysler Dodge Jeep Ram in mind for your future automotive needs.

May 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for leaving us a five-star review. We are thrilled to know that you enjoyed working with our Service Team while servicing your RAM 1500 Big Horn. Please keep Hebert's Town & Country Chrysler Dodge Jeep Ram in mind for your future automotive needs.

May 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for leaving us a five-star review. We are thrilled to know that you enjoyed working with our Service Team while servicing your RAM 1500 Big Horn. Please keep Hebert's Town & Country Chrysler Dodge Jeep Ram in mind for your future automotive needs.

May 10, 2023

Rodney was a great salesman to work with and I would definitely recommend his service More

by Darealone5682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
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May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review and recommendation. Let us know if we can be of any further assistance.

May 10, 2023

Super nice and very helpful. Worked with me and got the truck I wanted just the way I wanted it. More

by Coy thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Johnson
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May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Coy, we're thrilled to read that our Sales Team worked hard to find the truck you wanted, and were friendly and helpful throughout the process. Thank you for leaving this great review, and for bringing your business to Hebert's Town & Country Chrysler Dodge Jeep Ram

May 08, 2023

The visit was fast, efficient, and pleasant. The desk attendant was very accommodating and kind. More

by SARAFLOYD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

its fantastic to learn that our team provided you with a fast, efficient, pleasant, and accommodating experience! We here at Hebert's Town & Country Chrysler Dodge Jeep Ram greatly appreciate your kind review, if there is anything else that we can do for you do not hesitate to contact us.

May 07, 2023

Herbert’s had a large inventory of vehicles we were interested in (Jeep) and a very professional, competent staff. More

by Gallagherskd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony ? From management , Tiffany Farley
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May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you so much for sharing your positive review about our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

May 19, 2023 -

Gallagherskd responded

Your welcome Tiffany did a great job!

May 07, 2023

Thanks you Chuck for a great job in a timely time frame. I would recommend. More

by g69roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We appreciate your positive feedback here at Hebert's Town & Country Chrysler Dodge Jeep Ram. However, I would like to speak with you further regarding the 1-star rating you have left us. Would you mind sending me your contact information so that I can reach out to you? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

May 06, 2023

The dealer was great but RAM warranty is worthless! I’m very dissatisfied the my 80000 mile deisel had a turbo leak and the exhaust filter system had to be replaced at my cost. No more RAMs for me. More

by sprofiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for leaving us this 5-star review of your exhaust filter replacement. We appreciate your feedback and are so glad to know that you are happy with the quality of the work performed by our Service Team. Thank you for trusting us here at Hebert's Town & Country Chrysler Dodge Jeep Ram with your vehicle and if you require any future automotive assistance, you can be sure to count on us.

May 06, 2023

Very poor service took 3 months to get part and repair my truck Serice providers didn’t keep me inform then took two days to get the hpu pump replaced on the abs system More

by Farmet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps, Hebert's Town & Country
Report | Print
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would like the opportunity to speak with you about your experience with our Service Department regarding the level of communication you received and the subsequent wait time for services to be completed. Please send me your contact information at your earliest convenience. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

May 19, 2023 -

Farmet responded

I am glad all following up on the survey But all my contact information is in all system Here is my cell number 3183152010

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