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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,822 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,822 reviews

March 21, 2023

I’ve purchased 3 Jeeps from Dalton and Mike, at Herbert’s, within the last 3 years and they are wonderful to work with. They make everything so easy. Would not go anywhere else! More

by awalp38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Meshell, Mike Tucker, Hebert's Town & Country
Report | Print
Mar 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for your kind feedback and for your loyalty to Hebert's Town & Country Chrysler Dodge Jeep Ram. It is our pleasure to assist you and we are so glad you have had wonderful experiences purchasing Jeeps from our Sales Team. We welcome you back anytime and hope you have a great rest of your day.

March 20, 2023

Went above and beyond to accommodate my vehicle needs … I was in town for work and got me right in! More

by lakeupc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Hebert's Town & Country
Report | Print
Mar 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are ecstatic to see that our Service Team went above and beyond to accommodate you during your service visit. Thank you for choosing us at Hebert's Town & Country Chrysler Dodge Jeep Ram to care for your vehicle.

March 20, 2023

Easy to schedule online. No explanation of cost, but understood online. Quick and good service. More

by jesselamarand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We enjoy having you as a valued customer, Jesse, and look forward to providing you with the same highly-rated service for years. We hope to see you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

March 18, 2023

Excellent facility and personnel. Price for oil change has increased dramatically in the past year. Price should include tire rotation. More

by gtedhayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review! We're glad you find our facility at Hebert's Town & Country Chrysler Dodge Jeep Ram and our personnel excellent. We appreciate your feedback regarding the increase in price for oil changes and your suggestion about including tire rotation in the price. We will consider this as we continue to improve our services. Thank you again for your feedback, and we hope to see you again soon.

March 17, 2023

Helpful, ready to serve, courteous people, able to solve my vehicle problems, service Experts always pleasant, More

by east_bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are so grateful for your beaming review for us and our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. There is nothing better than learning about your positive experience. We are always happy to help.

March 15, 2023

Dalton was very helpful! The whole experience was great! The whole team was knowledgeable and helped us find the best fit for what we were looking for! More

by mallorycjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Report | Print
Mar 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for leaving us this fantastic 5-star review! We are so pleased to learn that our staff here at Hebert's Town & Country Chrysler Dodge Jeep Ram was helpful and that they could make your experience so great. We hope you decide to return to us for your future automotive needs.

March 15, 2023

The service department is great and very helpful! Great customer service! They try their hardest to fix my car! More

by bnk2627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick- Service Advisor , Chuck Phipps, Shane Nicholson
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Mar 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating and review. We appreciate you sharing this about our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. We thank you for your business.

March 14, 2023

I made an appointment to bring in my Jeep, when I got to the dealership they had no appointment for me on that day. On the 2nd day of them having my Jeep I got a estimate of what it would cost to repair, th More

by dudleycromer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Prudhomme
Report | Print
Mar 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Hebert's Town & Country Chrysler Dodge Jeep Ram and would like the opportunity to discuss your overall experience with our Service Team regarding your scheduled appointment for repair. Can you please send your contact information to me? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Mar 15, 2023 -

dudleycromer responded

E-mail dudleycromer@hotmail.com Cell #318-560-8565

March 13, 2023

No rushing you. Let me look at what I wanted to an help me decide what I wanted More

by E7barranch@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson
Report | Print
Mar 14, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Sales Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram know about their accommodating great service.

March 13, 2023

I have had my car almost one year. The buying experience was easy and hassle free. Their service department has been prompt and answers any questions I have on the spot. More

by RUSHAPULLIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 14, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad you're happy with the way we do business here. Thank you for the five-star review. Please don't hesitate to reach out to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram in the future if you need any further auto-related assistance from our Service Team.

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