Heiser Chevrolet

Great Service Quick and reliable service with helpful and professional service advisors. The waiting room has complementary beverages and popcorn with very comforta Quick and reliable service with helpful and professional service advisors. The waiting room has complementary beverages and popcorn with very comfortable chairs. An excellent service center. More

Routine Maintenance Work I needed additional work done on the car which I could not have done right away due to other appointments I had that day. When I brought my car back I needed additional work done on the car which I could not have done right away due to other appointments I had that day. When I brought my car back 3 days later, the additional work was done in a timely manner. More

New vehicle purchase Jason Clark made our experience FUN and easy to purchase 2 new vehicles Chevy Silverado and a Chevy Blazer. He was very knowledgeable and understandin Jason Clark made our experience FUN and easy to purchase 2 new vehicles Chevy Silverado and a Chevy Blazer. He was very knowledgeable and understanding of what we were looking for More

Good experience Had good contact with dealership prior to visit. I was treated well by all team members at the dealership. My truck was filled with gas and ready to g Had good contact with dealership prior to visit. I was treated well by all team members at the dealership. My truck was filled with gas and ready to go. More

Very unhappy as the service was not completed I took my car to the repair department on 4 separate occasions for the same problem. The first two times was to have estimates given to me and schedu I took my car to the repair department on 4 separate occasions for the same problem. The first two times was to have estimates given to me and schedule a time frame. Pictures were taken of my damage and repairs needed. When I brought it in for repairs my car was not taken because my insurance company was not informed of the repair work needed and the appointment was cancelled... scheduled for a couple of weeks later. When I brought it back for the repairs finally, another set of pictures was taken of all areas needed...both repairs and warranty work (this was now a 4th set of pictures taken. When I came to pick up my car the warranty work was not done. As a matter of fact, they forgot about doing it. I was told by Steve he could have done it at the time my car was in during the week if he would have known about it. I informed him pictures were taken and this was even listed on my estimate. He said he would get back to me in a day or two with when to return after speaking to the company about the warranty issues. Now 3 weeks later and two phone calls later, I still am no closer with the warranty repair. THEY DID GET MY MONEY FROM THE INSURANCE COMPANY for the other work. Currently, Rob is now checking into the warranty work information and will get back to me as Steve is out.....WE WILL SEE . I am very frustrated with this Repair department and would NOT refer people to them. VERY DISAPPOINTING. We will see when my work will get done... by the way...warranty work is only completed as long as the mileage is not exceeded. Even though pictures were taken of my mileage all 4 times I had it in and they documented the warranty work....that wont matter until the time I actually bring the vehicle in and actually have it done. -- Ginny More

He was extremely knowledgeable in explaining new technology Dave was very patient with us, he took a lot of time to explain the new technology to us in our new car. Dave is very professional and knowledgeable, Dave was very patient with us, he took a lot of time to explain the new technology to us in our new car. Dave is very professional and knowledgeable, I'd recommend to to anyone in the market for a new car. More

Will go the extra mile I recently purchased a vehicle for my wife from Heiser and our salesman Willie was the best. This gentleman went the extra mile and picked up our vehi I recently purchased a vehicle for my wife from Heiser and our salesman Willie was the best. This gentleman went the extra mile and picked up our vehicle from another dealership in the next county just so that we could get the vehicle that we wanted. This was actually the 2nd vehicle I purchased from Willie at Heiser and I couldn’t be any happier with the experiences. I hear that Willie is retiring soon, congrats Willie. If your shopping at Heiser please ask for Willie. You will not be disappointed. More

Great service Fast service, friendly, good work.good price, comfortable waiting area, also washed my car, answered my questions, close to my home, would definitely Fast service, friendly, good work.good price, comfortable waiting area, also washed my car, answered my questions, close to my home, would definitely go back there again More