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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
1,883 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 1,883 reviews

April 29, 2022

The service advisor was super. Very nice Mike catanese. They did a good job and it was finished on time More

by Superstacy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
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Apr 29, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 29, 2022

I brought my carbon to get fixed. $1300 later it is still making the same noise. I have another appointment next week. More

by AndreaY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who tried to fix my car
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Apr 29, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com in an effort to better our business and employees.

Helpful
April 28, 2022

Shuttle service was helpful. Entered my info wrong and they almost lost my car. Overall friendly and helpful. More

by Jkwas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
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Apr 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 27, 2022

Everyone is very helpful. Very happy with the work we had done and in such a timely manner. More

by rudy3060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schallitz, Mike Catanese, Service Team
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Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 27, 2022

The service person Mike Catanese was so accommodating and helpful. He went out of his way to take care of my Suburban. More

by DAN-MELKA
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 27, 2022

Had oil change and tire rotation done. also the rear door is very hard to close on my 2020 Colorado. They said the door is non adjustable and could not perform repair work. very dissatifi More

by Kymickddz@sbcglobal.net
Recommend Dealer
No
Employees Worked With
Megan Shulta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. We are sorry that we apparently fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened during your experience.

Helpful
April 26, 2022

Mike has been the best person to talk to when I come in for any service with my car, since my first car that I leased from Heiser. Now I am on my 3rd car, which I now purchased. Thank you Mike More

by GAILST0429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Smith, Mike Catanese
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Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

Helpful
April 26, 2022

Fast and friendly staff. Very knowledgeable.told me the options available, costs, time, and expectations. More

by mtreptow1
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 25, 2022

Everything was done efficiently. Everyone made me feel comfortable while I waited for my vehicle. More

by PJWHITE1407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Apr 25, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 24, 2022

I had a scheduled service and wanted to wait until repairs were completed. Service staff was very prompt and pleasant. Everything was completed in a timely manner and I was out in the timeline expecte More

by Bigmopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
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