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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,501 reviews

December 28, 2020

My experience with Heiser was good. I went in for a transmission problem on my 2017 GMC Sierra. GM covered the problem, and so far so good. The staff at Heiser was friendly and knowledgeable. Thanx More

by loneoak1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lana Finch, Service Team, Steven Hanke
Dec 30, 2020 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 28, 2020

The staff was friendly and helpful. Even got a vehicle from one of their other locations. Much appreciated . Definitely recommend to family and friends. Thanks! More

by BFHKOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, my paperwork guy. Awesome !
Dec 30, 2020 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Leigh and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 24, 2020

Taz found the Tahoe we wanted with all the features we were looking for and it was all done at a fair price. Very knowledgeable on all the latest features and exactly how they worked. We would definitely More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen, Rafael (Rafy) Rivera, Bryan Schultz
Dec 28, 2020 -

Heiser Chevrolet of West Bend responded

Dear Zeke, Thank you for the positive feedback! We are thrilled to hear that Taz helped to find what you were looking for. We greatly appreciate your business and look forward to seeing you in the future. Happy driving!

December 24, 2020

The sales person we had listen to what we said and then helped us find that perfect vehicle,the service dept has been excellent in listening to our complaints and then either servicing our vehicle or makin More

by PMANSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Genwich, Lana Finch, Matthew Myszka
Dec 28, 2020 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you in the future. Happy driving!

December 23, 2020

Amazing serivice. The gentleman was super helpful and knowledgeable! Gave me all sorts of info. Answered every question thoroughly. He was awesome! Thank you so much!! More

by KANDE1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you in the future. Happy driving!

December 20, 2020

Nathan is always so helpful and kind. He gets me to school on time and my vehicle is ready by the end of the day. More

by TMMANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 17, 2020

I HAVE TOLD YOU ALREADY THAT TAZ HAS DONE A GREAT JOB TO HELP ME OUT WITH LEASE. I!M PLEASE WITH WHAT I HAVE.YOUR SEVICE ADVISOR NATHAN HEIMERL IS OUTSTANDING. HE HAS ALWAYS GAVE GREAT SEVICE AND HE SURE BE More

by DONALDKREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen, Bryan Schultz
Dec 18, 2020 -

Heiser Chevrolet of West Bend responded

Dear Donald, Thank you for the kind words! We are pleased to hear that you had a great experience with Taz and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 14, 2020

Everyone was kind and helpful. Willing to negotiate and wanting to sell a vehicle. Answered all questions. Had a few problems after I got the truck home and they did not hesitate to make them right More

by JOSH97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Heiser Chevrolet of West Bend responded

Dear Josh, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 14, 2020

Cesar is amazing! I bought a Red Jeep Grand Cherokee from him. He was super personable, goes above and beyond and always had us laughing. I highly recommend Cesar! More

by Nurse_94
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka
Dec 16, 2020 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2020

I was completely lied to about the vehicle i was purchasing was AWD. I specifically asked her if it was, she did state that it was. Turns out it was not...I have an hour drive to work 1 way and a 40 More

by jillarrowood1214
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Leigh Mattilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathias "Taz" Derksen
Dec 15, 2020 -

Heiser Chevrolet of West Bend responded

Jill, we want to thank you so much for your business and working with Heiser. We appreciate you taking the time to send in your experience and concerns. We are so truly sorry that your experience wasn't at the level we strive for. We've sent your concerns to our upper management team to look into. In the meantime please reach out to our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com.

Jan 20, 2021 -

jillarrowood1214 responded

Even if I were to contact the general manager, I highly doubt anything would be done for me after I tried reaching out to so many people there and I would never receive a call back.

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