Heiser Chevrolet of West Bend

Thorough, efficient. Talked to Sherry on the phone and emailed. Made sure paperwork was ready to go and the car was ready for pickup when I got there. Took the test drive. Talked to Sherry on the phone and emailed. Made sure paperwork was ready to go and the car was ready for pickup when I got there. Took the test drive. Came back got my photo and finished the paperwork. Love the car. Will for sure recommend. More

Thorough Was impressed that they were follow CDC guidelines! Even gave me the healthcare provider discount. Even though I was wearing my scrubs! Good job, Than Was impressed that they were follow CDC guidelines! Even gave me the healthcare provider discount. Even though I was wearing my scrubs! Good job, Thank you!!!!! More

Always 1st rate Very impressive service area. Organized, looks like everyone knows what they're doing. Always given a full explanation of what will bw donw follow Very impressive service area. Organized, looks like everyone knows what they're doing. Always given a full explanation of what will bw donw followed by what was done. More

I got a 2015 Equinox my final prize was $20.000 not worth it never again will I go there it has damaged on it it never again will I go there it has damaged on it More

Caring Mechanics When I take my Equinox in you guys treat my car like I treat it! The mechanics always do a fine job! I am always pleased with the service and it is When I take my Equinox in you guys treat my car like I treat it! The mechanics always do a fine job! I am always pleased with the service and it is done in a timely manner!! Sincerely, John More

This dealer was excellent to buy from during the pandemic. The dealership was clean and I wasn’t uneasy being there. Caesar was friendly and honest, a joy to work with. Got the truck I wanted and ev pandemic. The dealership was clean and I wasn’t uneasy being there. Caesar was friendly and honest, a joy to work with. Got the truck I wanted and everything went smoothly from start to finish! More

Disappointment with Chevy Silverado Cam shaft and lifters were knocking at 36,500 miles on my 2017 Chevy Silverado. Now motor has been torn down and replaced these parts. I've only dri Cam shaft and lifters were knocking at 36,500 miles on my 2017 Chevy Silverado. Now motor has been torn down and replaced these parts. I've only driven 15 miles so far, but it seems quiet. Dealership got it handled quickly and gave us a loaner vehicle. Looking to trade up to a 2020 if the trade in price would be better. More

very nice experience over all TAZ was very help full and throw in his sails men ship... we were very happy with all he did for us . very pleased with the dealer ship in th over all TAZ was very help full and throw in his sails men ship... we were very happy with all he did for us . very pleased with the dealer ship in there effort to fix all concerns with the flowing needs. Only compliant I have is after the vehicle was sold which was paid in CASH, they didn't seem to care about anything that was wrong with the vehicle that was brought up to service. Never fixed the oil pressure sensor, we were supposed to get an ext. key and key fob which we got the fob but no key. check engine light still comes on and off. For the most part I don't think I'll ever buy another vehicle from your company. No one stands behind their word. You would think someone that pays over 8 grand cash for a vehicle would kiss butt to make sure they would be return costumers. More

Service fine. Requested not to fill washer fluid because I use a certain kind. No one listened, it was filled. Service department needs to listen more closely to the customers. I use a certain kind. No one listened, it was filled. Service department needs to listen more closely to the customers. More

We loved the experience. Very fast and friendly. Tazz is the best salesman I have ever worked with. When we need a new car we will go here first. the best salesman I have ever worked with. When we need a new car we will go here first. More