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Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,499 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,499 reviews

June 28, 2022

Good prompt repair on my 2022 Silverado warranty work for a small coolant leak and good communication More

by LOEHRROBERTJ
Recommend Dealer
Yes
Employees Worked With
Matthew Myszka
Report | Print
Jun 29, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 22, 2022

I’m always satisfied when I take my car in for any type at this dealership, Work is always done on a timely manner. Waiting area is clean and comfortable. Service department is great. I highly recommend. More

by NORSKE31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Finch
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Jun 28, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 22, 2022

Super glad they had a rental vehicle for me and the service people were very nice. More

by Nicnanz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schultz
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Jun 28, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 16, 2022

All the consultants at this location are very friendly and knowledgeable. I’ll take my vehicle here all the time! More

by jonwolf22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Matthew Myszka
Report | Print
Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 15, 2022

Everyone I dealt with was friendly and professional. Work was done quickly. Short wait time More

by conradthomas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch
Report | Print
Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 15, 2022

They know what to do and do it well for a very honest and reasonable price.i keep going back for allmy work More

by JIMJJCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller, Samantha Calmes, Lana Finch, Service Team, Matthew Myszka, Rafael (Rafy) Rivera, Bryan Schultz, Tim Robinson, Karissa Rohde
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Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Jun 23, 2022 -

JIMJJCLARK responded

The very best

June 15, 2022

The delivery was very incomplete! Sales person was multi tasking not giving us their attention! More

by JCDRETTI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leigh Mattilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller, Bryan Schultz
Report | Print
Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

June 15, 2022

People are friendly the shop seemed cleaned my dealer was knowledgeable and willing to answer any questions More

by BKBJAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller, Rafael (Rafy) Rivera, Bryan Schultz
Report | Print
Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 13, 2022

The service department is awesome! Really nice people. They got my car in right away to look at it. They fixed my car in a few days (needed a new engine). I still have couple problems More

by werbelowcierra209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 13, 2022

The place is clean and the employees are very nice and polite. I got my car in and they got it done before the time they said it would. I think it’s a good place to take your car if it needs work or even More

by DEBBEE2323
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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