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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,420 Reviews

1,420 Reviews of Heiser Chevrolet - Service Center

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August 22, 2025

Very professional, quick and no issues. They are upfront with me every time. I will keep going back. More

by BLUSHIP27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 11, 2025

They do what they promise and offer advice but not pushy. Appointments are on time as scheduled.No dear in the headlights when I show up. More

by spedBo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 11, 2025

Very pleasant and attentive to my concerns not like my dealings with Holz Chevy if I buy Chevy again it will be Heiser More

by johnbrzycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 09, 2025

It took 3 separate visits to the dealership to correct the problem with my vehicle. Poor communication from the dealership and a lack of attention to detail. More

by gspyllom
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chauncey Lovett
Aug 22, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

August 06, 2025

Very helpful, very friendly, willing to listen and work with you, not pushed into anything, More

by kstubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We sincerely value your business and hope to see you again!

August 05, 2025

Steve was very knowledgeable and gave the best customer service EVER! There was a mechanical issue with the vehicle that we discovered after getting home and Steve took care of it immediately! Thank you St More

by MTKARBASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for sharing your positive experience with Steve! We greatly appreciate your business and hope to see you again in the future. Have a fantastic day!

July 28, 2025

Pleasant and respectful, he took care of the work in due time and was very patient More

by Jaggorsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the feedback. We're glad to hear you had a positive experience with us. Thank you for choosing Heiser and we hope to see you again soon!

July 22, 2025

Professional workers, pleasant sitting area, pricing is good!! Put a foot cover on my floorc and covered my seat with plastic. Thank you! More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Heiser Chevrolet responded

Dear Patti, Thank you for the high star rating and business. We appreciate you and look forward to your next visit!

July 21, 2025

They did a great job. Were very prompt and helpful with all I needed. The way I was treated, the communication and the work that was performed as all top notch. Only place More

by Nicholas_Strebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Maas
Jul 24, 2025 -

Heiser Chevrolet responded

Dear Nicholas, Thank you for highlighting one of our employees who made your experience so positive! We appreciate your business and look forward to servicing your Corvette again in the future!

July 18, 2025

Service was good, pro from in timely manner and the vehicle was clean. Only one thing had to go back to dealership due to tire rotation reboot was in unsuccessfully and they had to redo.. More

by wsj1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We want to apologize that you had to make a return trip to the dealership. However, we're really glad that you are overall satisfied with your service. We greatly appreciate your business and look forward to your next visit!

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