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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,408 Reviews
Call Service Center (414) 327-2300

1,408 Reviews of Heiser Chevrolet - Service Center

Sort by
July 12, 2025

Everyone was very knowledgeable, polite, and friendly to work with. Great Dealership! Heiser will always great my business! Thanks again! More

by Jim.mcfadden15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2025

Jeffery was great in taking me in right away the morning I showed up, thanks More

by dwjii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for highlighting one of our service team members! We are glad to hear we were able to get you in quick for an appointment. Thank you for choosing Heiser Chevrolet and we look forward to your next visit!

July 04, 2025

Unable to fix it said I needed to come back when it happens again. Intermittent with blower for ac and heater comes in and off More

by DANIELLA512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Heiser Chevrolet responded

Dear Daniella, We're so sorry that we were unable to fix the issue. We're here for you and look forward to assisting you at your next visit. Thank you for your business.

July 03, 2025

I went there with a problem now it's gone and I'm driving happy More

by Conan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Heiser Chevrolet responded

Dear Conan, We are so glad we were able to fix the issue and help you get back on the road. Thank you for doing business with us. We look forward to assisting you at your next service appointment.

June 30, 2025

On the expensive side. First fix didn't fix, second fix very costly and long wait. Hopefully my truck will be fixed now More

by claybopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Heiser Chevrolet responded

Dear Clay, Thank you for your feedback. We're sorry you aren't satisfied with your experience with us. We'd love the opportunity to hear more about your experience and hopefully turn things around for you. If possible, please reach out to our service manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com with the best way to get in contact and someone will reach out!

June 23, 2025

Stood by me from start to finish very professional group I will be back again soon. More

by leonardsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Heiser Chevrolet responded

Dear Leonard, Thank you for leaving a review. We are so glad to hear you had a positive experience. Thank you for your business. See you again soon!

June 20, 2025

Four new tires. Competitive price, timely work, and one satisfied customer. Thank you Heiser Chevrolet. More

by STEVEN.TENNIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 20, 2025 -

Heiser Chevrolet responded

Dear Steven, We are so glad to hear that you are a satisfied customer. Thank you for choosing Heiser. We look forward to your next visit!

June 16, 2025

Andy Maryann, your people are the best thanks for all of your help. It sure is appreciated to have friends in the car industry outstanding service and outstanding friends. Thank you. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Regner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Heiser Chevrolet responded

Dear Rocky, Thank you so much for the kind words. We are so grateful to have you as a customer. We look forward to your next visit!

June 14, 2025

I asked Lucas a question about my check engine light being on I asked if it’s urgent to get looked at he said shrugged and said “I don’t know it won’t leave you stranded on the side of the road” he was More

by Abartsch1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com so we can better understand what happened during your experience.

June 13, 2025

Everyone was very friendly. Jeffrey was willing to explain what needed to be done and didn't try to sell me services I didn't need. More

by WILEEDVDSN
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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