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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,397 Reviews

1,397 Reviews of Heiser Chevrolet - Service Center

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May 20, 2025

I live in Greenfield and there is a closer Chevy dealer to my house. I used them once and wasn’t impressed. So now I drive a little farther for better customer service. I used your service department as we More

by carl.kjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked with Andy and a body man
May 20, 2025 -

Heiser Chevrolet responded

Dear Carl, We're so glad to hear about your positive experience with the Heiser team. Thank you for your business. We look forward to your next visit!

May 20, 2025

They listen to your concerns and go out of their way to help you. They’re very courteous, employees and friendly. Happy employees make happy customers. More

by carl.kjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy five stars
May 20, 2025 -

Heiser Chevrolet responded

Dear Carl, We're so glad to hear about your positive experience with the Heiser team. Thank you for your business. We look forward to your next visit!

May 14, 2025

The lug nut tool was not put back in my car and almost everything in the glove box was on the passenger side floor never had this problem before More

by Nanadiana50
Recommend Dealer
No
May 19, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for bringing this to our attention. We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

May 14, 2025

car wash seems to be broken evert time I bring my vehicles in for service. More

by bagab_7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for providing us feedback on what could be improved during your service experience. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

May 12, 2025

Heiser Chevrolet, as usual performed at a high standard. Always helpful and courteous throughout the whole service appointment. More

by FPGRAY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. We are very happy to hear you had a positive experience with us. We look forward to making your next visit another 5 star experience.

May 11, 2025

Friendly speedy service. Fixed my tire that had a nail in it and washed my car!' More

by JRUSSELL50
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
May 12, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We're so glad to hear this. Thank you for choosing Heiser. We look forward to providing you with another 5 star experience upon your return!

May 04, 2025

Heiser Chevrolet has been nothing but excellent Mary Ann and her entire staff have been amazing to work with! More

by jim@jstefldevelopment.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Heiser Chevrolet responded

Dear Jim, Thank you for the kind words. We thank you for your business and look forward to your next visit!

May 02, 2025

They are very professional whenever I come into the business for services. They always give me an estimated wait time for my vehicle, and it's never as long as they say it's going to be, which is great More

by bolden_latonya
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
May 02, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad to hear this. We always do our best to get customers in and out while also providing quality work. Your time is valuable to us and we thank you for choosing Heiser. We look forward to providing you with another 5 star experience at your next visit!

April 30, 2025

Regularly have tires swapped out twice a year. ..always prompt and polite I would definitely recommend More

by DQ2469
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brister
May 01, 2025 -

Heiser Chevrolet responded

Thank you for the 5 star review and your business at Heiser over the years! We appreciate you and look forward to providing you with another 5 star experience.

April 29, 2025

I was going up north, they were booked up needed it done the next day , so they squeezed me in also did an inspection of everything even changed my air filters I watched so I could do myself next time the o More

by johnbassett57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Heiser Chevrolet responded

Dear John, We are so glad we were able to squeeze you in for an appointment before your trip up north. Thank you for your business. We look forward to your next visit!

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