Back

Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,402 Reviews

1,402 Reviews of Heiser Chevrolet - Service Center

Sort by
June 20, 2025

Four new tires. Competitive price, timely work, and one satisfied customer. Thank you Heiser Chevrolet. More

by STEVEN.TENNIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 20, 2025 -

Heiser Chevrolet responded

Dear Steven, We are so glad to hear that you are a satisfied customer. Thank you for choosing Heiser. We look forward to your next visit!

June 16, 2025

Andy Maryann, your people are the best thanks for all of your help. It sure is appreciated to have friends in the car industry outstanding service and outstanding friends. Thank you. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Regner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Heiser Chevrolet responded

Dear Rocky, Thank you so much for the kind words. We are so grateful to have you as a customer. We look forward to your next visit!

June 14, 2025

I asked Lucas a question about my check engine light being on I asked if it’s urgent to get looked at he said shrugged and said “I don’t know it won’t leave you stranded on the side of the road” he was More

by Abartsch1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com so we can better understand what happened during your experience.

June 13, 2025

Everyone was very friendly. Jeffrey was willing to explain what needed to be done and didn't try to sell me services I didn't need. More

by WILEEDVDSN
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 03, 2025

I have used Heiser Cheverolet for my maintenance needs on my previous Silverado and the service has always been outstanding. Hence, my reason for returning and buying my new Silverado from them. My salesman, More

by kopesrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad to hear this! Thank you for your business and congratulations on your new Chevrolet Silverado!

May 20, 2025

I live in Greenfield and there is a closer Chevy dealer to my house. I used them once and wasn’t impressed. So now I drive a little farther for better customer service. I used your service department as we More

by carl.kjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked with Andy and a body man
May 20, 2025 -

Heiser Chevrolet responded

Dear Carl, We're so glad to hear about your positive experience with the Heiser team. Thank you for your business. We look forward to your next visit!

May 20, 2025

They listen to your concerns and go out of their way to help you. They’re very courteous, employees and friendly. Happy employees make happy customers. More

by carl.kjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy five stars
May 20, 2025 -

Heiser Chevrolet responded

Dear Carl, We're so glad to hear about your positive experience with the Heiser team. Thank you for your business. We look forward to your next visit!

May 14, 2025

The lug nut tool was not put back in my car and almost everything in the glove box was on the passenger side floor never had this problem before More

by Nanadiana50
Recommend Dealer
No
May 19, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for bringing this to our attention. We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

May 14, 2025

car wash seems to be broken evert time I bring my vehicles in for service. More

by bagab_7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for providing us feedback on what could be improved during your service experience. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

May 12, 2025

Heiser Chevrolet, as usual performed at a high standard. Always helpful and courteous throughout the whole service appointment. More

by FPGRAY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. We are very happy to hear you had a positive experience with us. We look forward to making your next visit another 5 star experience.

1
...