Heiser Chevrolet - Service Center

The service team is awesome The staff at Heiser are absolutely wonderful. Employees like Mike and Ruben are great and they always are very helpful. I love to visit Heiser! The staff at Heiser are absolutely wonderful. Employees like Mike and Ruben are great and they always are very helpful. I love to visit Heiser! More

Snow tires put on, oil change, alignment MARK IS GREAT! So helpful :) Thank you for giving great customer service with a friendly smile! It goes a long way. Thank you very much. MARK IS GREAT! So helpful :) Thank you for giving great customer service with a friendly smile! It goes a long way. Thank you very much. More

Great service! Once again, the Heiser team was outstanding. Anticipated cost and when service would be completed were spot on. Always friendly & courteous. Coffee & Once again, the Heiser team was outstanding. Anticipated cost and when service would be completed were spot on. Always friendly & courteous. Coffee & popcorn much appreciated. More

GREAT SERVICE . FRIENDLY SALES PEOPLE. NO PRESURE TO BUY. GOOD COMMUNITON. WOULD BE HAPPY TO COME BACK TO BUY A NEW CAR AND SERVICE MY CAR. . FRIENDLY SALES PEOPLE. NO PRESURE TO BUY. GOOD COMMUNITON. WOULD BE HAPPY TO COME BACK TO BUY A NEW CAR AND SERVICE MY CAR. More

Great Service Quick and reliable service with helpful and professional service advisors. The waiting room has complementary beverages and popcorn with very comforta Quick and reliable service with helpful and professional service advisors. The waiting room has complementary beverages and popcorn with very comfortable chairs. An excellent service center. More

Routine Maintenance Work I needed additional work done on the car which I could not have done right away due to other appointments I had that day. When I brought my car back I needed additional work done on the car which I could not have done right away due to other appointments I had that day. When I brought my car back 3 days later, the additional work was done in a timely manner. More

Very unhappy as the service was not completed I took my car to the repair department on 4 separate occasions for the same problem. The first two times was to have estimates given to me and schedu I took my car to the repair department on 4 separate occasions for the same problem. The first two times was to have estimates given to me and schedule a time frame. Pictures were taken of my damage and repairs needed. When I brought it in for repairs my car was not taken because my insurance company was not informed of the repair work needed and the appointment was cancelled... scheduled for a couple of weeks later. When I brought it back for the repairs finally, another set of pictures was taken of all areas needed...both repairs and warranty work (this was now a 4th set of pictures taken. When I came to pick up my car the warranty work was not done. As a matter of fact, they forgot about doing it. I was told by Steve he could have done it at the time my car was in during the week if he would have known about it. I informed him pictures were taken and this was even listed on my estimate. He said he would get back to me in a day or two with when to return after speaking to the company about the warranty issues. Now 3 weeks later and two phone calls later, I still am no closer with the warranty repair. THEY DID GET MY MONEY FROM THE INSURANCE COMPANY for the other work. Currently, Rob is now checking into the warranty work information and will get back to me as Steve is out.....WE WILL SEE . I am very frustrated with this Repair department and would NOT refer people to them. VERY DISAPPOINTING. We will see when my work will get done... by the way...warranty work is only completed as long as the mileage is not exceeded. Even though pictures were taken of my mileage all 4 times I had it in and they documented the warranty work....that wont matter until the time I actually bring the vehicle in and actually have it done. -- Ginny More