Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,394 Reviews of Heiser Chevrolet - Service Center
Sort by
August 26, 2019
Just a great experience Mark is always prompt courteous, and professional. This team always exceed my expectations. I had a few different repairs that need to be performed, m Mark is always prompt courteous, and professional. This team always exceed my expectations. I had a few different repairs that need to be performed, my service contract covered everything except the oil change. Heiser rocks! More
by TOM
Verified CustomerEmployees Worked With
Shawn Christian
August 17, 2019
Good service, long wait for parts I have a fairly new 2017 Malibu that needed a shifter harness replaced. They diagnosed it quickly but then took 2 weeks for the part to come in. I was I have a fairly new 2017 Malibu that needed a shifter harness replaced. They diagnosed it quickly but then took 2 weeks for the part to come in. I was told a few days so that was quite disappointing. Overall the service and follow up is much better than any other dealership I’ve dealt with. More
by allie4902
Employees Worked With
Mike Catanese, Dan Gndat
August 06, 2019
Feel like I got things done that were not needed I came in with the idea that the AC needed to be charged and checked for leaks. They told me it was the Water pump and AC thermostat. So they had them I came in with the idea that the AC needed to be charged and checked for leaks. They told me it was the Water pump and AC thermostat. So they had them replaced for 700 dollars turn out it wasnt either of those and we went back to what I originally came for was to check for leaks. So 1000 dollars later and nothing is fixed yet. Pretty disappointed. Service was friendly but did a poor job diagnosing my car and cost me a lot of money. More
by STEEFIN84
Employees Worked With
Mike Catanese
August 06, 2019
Great service Quick and friendly service. Great price. High quality work. I recommend that my friends and family take their vehicles here. I have never had an is Quick and friendly service. Great price. High quality work. I recommend that my friends and family take their vehicles here. I have never had an issue with the work or employees. More
by nphgroth
Employees Worked With
Quinn Mihalski
July 24, 2019
Excellent Service My service representative was awesome in giving me a timeframe of when my vehicle would be ready and it was done in a timely manner. My service representative was awesome in giving me a timeframe of when my vehicle would be ready and it was done in a timely manner. More
by ASJCVC
Employees Worked With
Mike Catanese
July 24, 2019
Oil change and tire rotion The technician was friendly and courteous and even though I was a little late, he assured me it was not a problem. I was there for an oil change & ti The technician was friendly and courteous and even though I was a little late, he assured me it was not a problem. I was there for an oil change & tire rotation. More
by DENISEFURLONG
Employees Worked With
Mark Mc Cabe
July 24, 2019
Great Service George is the best salesman ever will only buy vehicles from him . Service dept. is great good prices and good service. I use the shuttle service very George is the best salesman ever will only buy vehicles from him . Service dept. is great good prices and good service. I use the shuttle service very helpful to get my service work done. More
by tkoch6
Employees Worked With
Other Employees :
Quinn Mihalski, George Kroening, Mike Catanese, Dan Gndat
July 19, 2019
Damage to my car My car was damaged during the service and there had been no follow up. I am recommending a complete avoidance of your company. No follow up and none My car was damaged during the service and there had been no follow up. I am recommending a complete avoidance of your company. No follow up and none is taking the situation seriously More
by Trent
Employees Worked With
Quinn Mihalski
July 15, 2019
excellent job Professional and friendly, thanks so much for your prompt work on my truck! Oil changes, DEF fluid, air filters, tire rotations, etc these guys do a Professional and friendly, thanks so much for your prompt work on my truck! Oil changes, DEF fluid, air filters, tire rotations, etc these guys do a great job on preventative maintenance and I always know ahead of time if something is going to need attention down the road. More
by Fred
Employees Worked With
Kyle Maas, Mike Catanese
June 27, 2019
Courteous service top to bottom Everything went from ordering part contacting me when it arrived and car was finished in a timely manner Office staff is always friendly and courteous Everything went from ordering part contacting me when it arrived and car was finished in a timely manner Office staff is always friendly and courteous More
by sho40538
