Heiser Chevrolet - Service Center

No service was performed. If they did not want to service the car they should have told me up front. If they did not want to service the car they should have told me up front. More

Service was great. I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well More

I was very impressed with the professionalism Heiser has to offer. I was also impressed with the time it took to repair my vehicle. to offer. I was also impressed with the time it took to repair my vehicle. More

Very good service nice staff and quick service waiting times are great thank you a pleasure times are great thank you a pleasure More

Heiser chevy offers excellent service, knowledgeable staff, fair pricing, and a seamless car-buying experience. Highly recommend!! staff, fair pricing, and a seamless car-buying experience. Highly recommend!! More

Helpful showing something’s on my car I did not know how to use very helpful to use very helpful More

I did this already can’t remember what I wrote it was excellent as was my service and customer support at Heiser Chevrolet excellent as was my service and customer support at Heiser Chevrolet More

We have had our chevy hhr in for the same problem 3 times. Today the car doesn't start again after we have only had it back for 2 days and they had it for 7 days. Same problem, no solution. We paid 900 times. Today the car doesn't start again after we have only had it back for 2 days and they had it for 7 days. Same problem, no solution. We paid 900 dollars to replace the bcm. We paid another 1400 dollars to replace the fuel lines while it was there. 2300 dollars, about 15 days in the service center at heiser chevrolet over the last month and still no resolution. I'm very disappointed, frustrated, and angry More

Rude customer service from the service department. The appointments do not match the actual availability for service and no one calls to tell you they need to reschedule. Poor communication on status The appointments do not match the actual availability for service and no one calls to tell you they need to reschedule. Poor communication on status of vehicle while being serviced. More

Brought in our work van for 3rd attempt at fixing a sensor. Appointment was on Monday. By Wednesday I had not heard anything and called the service department. On Wednesday it took for me calling from sensor. Appointment was on Monday. By Wednesday I had not heard anything and called the service department. On Wednesday it took for me calling from 8am until 3pm to get told the van hadn’t even been looked at until Wednesday afternoon. My appointment was for Monday. When asked why it hadn’t been looked at “we’re busy” was the generic response. I left voicemails on the service managers voicemail, the dealership general manager, as well as several verbal messages with people who answered the phone in the service department but couldn’t provide an answer. Very unprofessional and will definitely NOT be back… More