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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,404 Reviews

1,404 Reviews of Heiser Chevrolet - Service Center

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March 22, 2025

Scheduled appointment for 5 days out. Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t More

by MCKELVEYJ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your feedback. We want to apologize that you were not fully satisfied with your visit. Please, direct your concerns to our service manager, Matt Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com. Thank you for your business. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 21, 2025

Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with. More

by MMOSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Flores
Mar 21, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad our team was able to help you out with your tire issue! Thank you for choosing Heiser Chevrolet to do business with!

March 21, 2025

The staff were extended helpful and friendly! They took care of all my needs!! Thanku so much!! More

by breunig.carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucus
Mar 24, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you found our staff to be helpful and friendly. We are proud of our employees for going above and beyond. Thank you for your business. We look forward to your next visit at Heiser Ford!

March 19, 2025

I was pleased with the service and explanation of the parts and the possible maximum costs. More

by bagab_7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, At Heiser, we are committed to transparency with our customers. We appreciate your positive review reflecting these values. Thank you for your business.

March 16, 2025

They are top notch…excellent service, everyone I have meet there is friendly, helpful and treat you with respect. I will alway take my vehicle there for service. More

by MASTAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. Happy driving! Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 14, 2025

Great service. They were very accommodating. Service people were very polite. I definitely will go there again. I asked about a car I had seen on the Internet. Amy More

by cmslyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a positive experience with the Heiser Chevrolet team. Thank you for your business! Happy driving!

March 13, 2025

Amazing service and sales staff! ! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!! More

by ASTERLS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Schallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your kind words. We deeply appreciate your business. Thanks for choosing Heiser Chevrolet!

March 12, 2025

Everything was we don't do that, it's not our policy, you'll have to find for yourself... More

by Jeffrey.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Brister
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Heiser Chevrolet responded

Dear Jeffrey, Thank you for your feedback. We apologize that you had a negative service experience at Heiser Chevrolet. We want to assure you that at Heiser we always want our customers to have solutions to their service issues. It's clear that we failed here. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matt Myszka at 414-328-2447 or by email matthew.myszka@heiser.com so we can better understand what happened during your experience.

March 11, 2025

Good service did a good job. I’m happy. I rate them highly Lucas England I gave him a five out of five rating More

by BBSWE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you are happy with your service at Heiser Chevrolet. Thank you for your business.

March 08, 2025

Nobody could figure out my venting system. I spent almost $1000, and no results. I went to a private shop and they fixed it and was only 2 hours, no 6 trips to your dealership. Also, it co More

by scottmosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Chevrolet responded

Dear Scott, Thank you for your feedback. We apologize that you had a negative experience at Heiser Chevrolet. If you could please let us know the best way to get in contact with you, we will reach out.

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